Our client is currently recruiting for the position of Head of Information Management, based in West Africa. Responsibilities will include:
Develop IM/IT strategies across the organisation
Work with end user departments to develop effective software solutions across the organisation Develop and manage the company’s ERP systems
Develop and manage the company’s IT, networking and telecoms systems
Develop and manage the company’s document control systems
Ensure that IT services (networking, servers, telecoms and help desk) are provided to the business and meet target service-level agreements
Ensure that the department operates to the appropriate policies and procedures
Ensure that existing software applications are properly managed Ensure that support teams resolve support issues promptly with effective communication to end users on resolution issues and timescales
Ensure that changes in system configurations follow the correct change management process
Ensure that unresolved issues are escalated to vendors and promptly and followed up until resolved
Monitor end user usage of all company wide systems (internet, printing, telephone and e-mail) to ensure compliance with company policy and escalate where non-compliance is found. Ensure that costs are controlled and meet approved Opex and Capex budgets
Direct Reports:
ICT Manager
Application Support Manager
Corporate Document Controller
Project Information Manager
The Person:
Extensive technical IT knowledge and experience including VMWare, Windows networking, Exchange Server, Oracle and Microsoft database technologies, advanced IP networking, IT security, IP and traditional telephony and desktop computers and software.
Extensive knowledge of ERP and business software applications, including the definition of requirements, assisting in product selection, project management, application setup, testing, training and support. Excellent business analysis skills with the ability to understand end user requirements and translate them into business solutions
Thorough understanding of corporate business processes especially in supply chain and finance.
The ability to train staff and corporate team members in the use of software applications
Staff position If you feel that you are well suited to the above opportunity and would like to find out more then please contact Orion Group for more information or apply by forwarding your current CV quoting reference 908047
To apply, visit Orion Career Page
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