Job Summary
The Optimization job role purpose is to improve the overall service quality to ensure business consistency.
Responsibilities & Tasks
Infrastructure Capacity, performance Analysis & solution definition
Capacity & performance Improvement
End-user Quality of Service Optimization
Position Qualifications
Core Competences:
Operation Services
Operational Readiness
Shared Solutions Services
Presentation & communication skills
Knowledge sharing
Problem Solving & strategic thinking
Delivering Results & Meeting Customer Expectations
Analyzing
Deciding & Initiating Action
Planning & Organizing
Applying Expertise & Technology
Presenting & Communicating Information
Preferred Qualifications & Experience Requirements:
BSc degree or related
3 – 7 years of experience
End-user Quality of ServiceOptimization experience
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