Customer Relations

Job Specifications

Processes account opening forms for clients and initiates clients’ web access for online brokerage
Prepares new CSCS customer accounts for the stockbrokers to process
Handles customer enquiries using standard procedures and refers calls/clients to the relevant asset management unit when required
Conducts daily upload of trades, settlement of trades and reconciliation of failed/cancelled trades
Generates contract notes and sends monthly cash account and CSCS statement of account to Clients
Interfaces with Stockbroking unit on new accounts opened for certificates lodgment and/or trading
Sends certificates for verification and certificate dematerialization

Qualifications

Minimum Second Class Upper or HND Upper Credit
Must have been posted to Lagos State for NYSC (Batch B)
Prior customer service or banking operations experience is a plus

The candidate must demonstrate the following skills:

Excellent command of the English language
Effective and efficient at problem solving
Attentive to detail and highly organized
Great communication skills (oral and listening)
Working knowledge of Microsoft Outlook, Word, and Excel

Interested in this position, apply on CardinalStone website

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