Job Description
Work with other Product Managers, Market Segment managers, Pricing, Research, Sales and Customer Operations to take postpaid products from concept through internal approvals, development, quality assurance, testing, training, regulatory support, and launch.
Use relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.
Fully integrate quality management processes and their effective deployment on a day-to-day basis.
Provide performance data to support management decision-making and maintain in-life products and services.
Make input to, and implement strategic framework support, enhancement or termination of existing products.
Manage MTN product/ service suite through post-launch life-cycle.
Help define and set the strategy for the teams and ensure there is a robust mechanism for tracking and measuring success.
Drive and create new business opportunities for MTN by creating new customer offerings and sourcing 3PP partner solutions
Promote knowledge sharing and solution re-use across the innovation teams
Conducting product audits/reviews, customer use analysis, competitive analysis of matching products, and feedback into product enhancement.
Co-ordinate successful launch and demonstration of applications/services and VAS, and participating in key sales situations and events for these services.
Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Experience & Training Experience:
Minimum of 8 years working experience which includes:
At least one of the following further experience would be a strong advantage:
Previous experience directly leading a commercial SBU in a digital or financial services environment
A significant exposure to Software design and development or VAS Engineering experience building interfaces and integrating 3rd party services within the MTNN environment
One of CIMA, CFA, CIM, Financial Risk qualifications or experience desirable
Commercial legal competence and contract risk management
Extensive Business Intelligence (Insights, predictive analytics and Big Data) experience within MTNN
Training:
Relevant courses and skills
Minimum qualification
BA, BSc, BTech or HND
Job Condition:
Normal MTNN working conditions
Interested candidates should go to MTN career website to apply
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