Job Description
Attending to Clients request daily.
Receive inquiries from Customers and resolve clients complaints.
Reporting Client activities and daily call centre information.
Ensures and provides quality service to both internal and external customers.
Accesses internal systems to obtain and extract order information and provide customer service management.
Responsible for decisions concerning personal time management and call activities.
Contributes to the development and maintenance of standards, policies and procedures regarding customer service.
Prepares, generates and distributes daily reports to appropriate personnel.
Candidate Requirements
Minimum of HND
Candidate must be fluent in English.
Candidate must have good Customer relation skills.
Candidate must have good analytic skills
Candidate must be able to work with little or no supervision.
Candidate must be a Computer literate who is able to handle basic Microsoft packages
Candidates must also have an excellent sense of priorities.
Candidate must be available to work weekends and public holidays.
Interested and qualified candidates should send their application letters and CV’s to jobs@tolet.com.ng
Apply via :
jobs@tolet.com.ng
