Technical Support Specialist

The Program will offer a group of high-potential individuals an exceptional opportunity for accelerated career development in  Technical Support Services and  Business Development, within multiple functions – leading towards a global career in IBM and focus on growth markets. In addition to building your business acumen, you will take advantage of IBM’s world-class leadership development programs, and networking experiences, and be closely mentored and coached by senior IBMers. An innovative approach that blends together hands-on direct working experience and industry leading edge certification classes for IBM sales and  technical services. This will allow you to be exposed to key drivers of success as a future IBM leader, including:• Inspire, motivate, and develop individuals, teams, and organizations.• Manage profit and loss and understand key drivers for the business. • Create strategies and bring about change in a globally integrated enterprise.• Excel and adapt to doing business in a volatile, complex and ambiguous global marketplace. • Ensure the priorities and resources of key functions are aligned with business goals.Required Technical and Professional Expertise    

At least 1 years experience in supporting transformation program with progress and status updates
At least 1 years experience in supporting processes and training teams with roll out plans
At least 1 years experience in account management system with relevant and appropriate data and analysis
At least 1 years experience in Working with the Delivery Analysts to establish cause and corrective actions based on process behaviors
Web/mobile technology knowledge
Analytical skills

Preferred Technical and Professional Experience    

At least 2 years experience in supporting transformation program with progress and status updates
At least 2 years experience in supporting processes and training teams with roll out plans
At least 2 years experience in account management system with relevant and appropriate data and analysis
At least 2 years experience in Working with the Delivery Analysts to establish cause and corrective actions based on process behaviors
Web/mobile technology knowledge
Analytical skills

Required Education: Bachelor’s DegreePreferred Education: Master’s DegreeTravel Required     No TravelIs Extensive Time Away From Home Required?     NoPosting Country     NigeriaState / Province     LAGOSCity / Township / Village     LAGOSEO Statement     IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Eligibility Requirements     NonePrimary job category     IT SpecialistGroup ID (R)     GTSGrowth Play     None

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