Job Summary
The Customer Project Manager Job Role purpose is to manage assigned network rollout customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.
Responsibilities & Tasks
Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities
Drive project execution: track project activities , monitor & handle changes, conflicts & escalations
Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events
Manage project finance: ensure financial system monitoring
Develop the business: participate to contract preparation & to pre-sales meeting
Develop the CPM discipline: simplify processes, methods & tools with innovative ideas
Core Competences:
Leadership skills
Consultative skills
Financial understanding
Business understanding
Sales & business development skills
Customer insight
Negotiation & argumentation skills
Project management skills
Problem solving
Presentation & communication skills
Entrepreneurial & Commercial Thinking
Persuading & Influencing
Analyzing
Leading & Supervising
Relating & Networking
Delivering Results & Meeting Customer Expectations
Planning & Organizing
Minimum Qualifications & Experience Requirements
Valid PMP or PRINCE II certification
7 years experience as a project manager
4 of 7 years must be facing a customer
1- 2 years as PGM experience
Project Sales Process
Contract management
3rd pp suppliers management experience
Manage complex projects
Interested and suitably qualified candidates should visit Ericsson’s Career Website
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