Job opening ID: 200 Location: Lagos Job type: Full time Roles and Responsibilities The role will include, but not be limited to the following responsibilities Research Role:
Management of Research Projects and Market Research Firms
Conceptualise and manage research related projects in line with EFInA’s strategic objectives, to maintain EFInA’s leadership at the cutting-edge of financial sector development in Nigeria
Contribute to EFInA’s on-going strategic activities by generating and using research to identify the challenges faced by Nigeria’s unbanked and under-banked population
Work closely with the Programme Managers and Head of Innovation Funding to provide relevant market information to support the development of EFInA’s programmes and strengthen the pipeline for grants
Prepare Terms of Reference for all research commissioned
Evaluate proposals for all research commissioned, in conjunction with the relevant Programme Manager, and make recommendations to the CEO
Ensure that any market research firm appointed to conduct EFInA’s research is technically competent
Collaborate with the Chief Operating Officer to prepare all relevant engagement contracts with appointed research firms and consultants, for the CEO’s signoff
Manage the relationships with appointed market research firms, research partners and relevant consultants
Ensure all market research firms appointed adhere to research protocols specified in their contracts, maintain high quality standards, and meet agreed objectives within the deadlines specified
Monitor and review monthly progress reports (prepared by the Research Officer), on research projects against agreed timelines and milestones
Actively liaise with market research firms, conduct quality assurance of their fieldwork, and ensure adherence to agreed data collection methodology
On completion of each research project, review and finalise the report (prepared by the Research Officer) on the assessment of the market research firm. The report should cover the entire research cycle – i.e., evaluation of the methodology used, the data collection process, quality control issues, data processing, data management and the quality of the report
Ensure that all procurement, management and evaluation of research contracts is carried out in compliance with EFInA’s related policies and procedures
Management and Coordination of EFInA’s Specialised Surveys and Scoping Studies:
Lead the implementation of all EFInA’s specialised surveys and studies in line with the organisation’s annual business plan
Manage and approve desk research and literature reviews conducted by Research Officers
Approve the methodology for any qualitative and quantitative research
Prioritise and manage EFInA’s various research projects, ensuring that they are delivered to high quality standards by the specified deadline
Data Interpretation:
With support from the Research Officers, provide robust analysis of the data/results of EFInA surveys and scoping studies conducted, ensuring interpretation is accurate
Manage Research Officers to ensure that reports received from market research firms are finalised and compelling
Synthesise lessons learned from research findings of EFInA surveys and scoping studies conducted and draw implications and/or conclusions that are actionable, impactful and accessible to stakeholders, in the form of policy/strategy/technical notes
Review and finalise the reports (prepared by the Research Officers) for all customised requests received for analysis on the data from the EFInA
Access to Financial Services in Nigeria surveys
Provide insightful and meaningful data to the Programmes Team and Head of Innovation Funding to support the evaluation of proposals received
Communication Role:
Dissemination of EFInA’s Research
Ensure effective dissemination of all research undertaken by EFInA
Represent EFInA at public events and in public communications, as directed by the CEO
Develop and ensure the successful implementation of an innovative communications strategy to distil and disseminate EFInA’s primary research to relevant stakeholders and a wider audience.
This will include proposing the appropriate dissemination strategy for all research commissioned and presenting research findings in a compelling and informative manner, e.g., writing reports, producing brochures, contributing to research publications, etc., for the CEO’s sign-off
Manage the publication and promotion of EFInA’s materials, including design and printing
Ensure that EFInA’s communication outputs are of a high standards, respond to the needs of the target audience, and are delivered within agreed budget and timelines
Develop and Maintain Linkages to the Wider Research Community:
Continuously cultivate and maintain active relationships with external stakeholders including academia, market research firms and industry associations working on access to finance related initiatives
Maintain relationships with major research firms in financial sector development and keep abreast of access to finance related research in Nigeria as well as in other relevant jurisdictions
Contribute to the development of the financial sector and EFInA’s position as a thought leader within it, by writing and publishing papers on key programme areas
Managerial Role Staff Development:
For all staff directly reporting to this position:
Lead, coach, and mentor the Research team to ensure customer focus and high standards of delivery
Ensure that any output from the Research team meets EFInA’s high standards of delivery
Develop a learning culture by sharing best practices and successes between the Research Department and different parts of the organisation
Identify and provide on-going formal/informal capacity development opportunities
Monitor, manage and report on the performance including setting monthly performance objectives and timelines, as reflected in their annual job plan.
Skill set Essential:
Master’s Degree in Statistics, Economics, Communications, Marketing, Anthropology, International Development, Public Policy, or related field, from a reputable institution
Minimum of ten years’ work experience at a senior level in the private sector, social sector or academic research environment
Minimum of seven years’ experience in undertaking social research and managing research firms or departments, and the ability to conduct statistical modelling
Prior experience working in communications role in a fast-paced organisation
Experience communicating large amounts of data in a compelling and innovative way
Experience in implementing or leading large national surveys and research projects and knowledge of a range of qualitative and quantitative research methods with extensive experience in:
Conducting fieldwork such as in-depth interviews and focus group discussions
Designing research guides, survey tools and questionnaires
Developing analysis frameworks
Research and survey administration, data management and data analysis
Track record of publishing papers and articles
Strong knowledge and understanding of research trends in financial sector development
Demonstrated experience in a complex or pioneering environment and of managing or facilitating change
Supervision and leadership experience
Strong relationship management experience with the ability to effectively engage with a diverse range of senior stakeholders, both in the private and public sectors
Desired:
Knowledge/experience in the financial sector and/or financial inclusion
Familiarity with major Nigerian players in financial sector development research (research institutions, funders, etc.)
Project management experience with relevant certification
Knowledge of and experience using a wide range of dissemination tools
Experience in one or more of EFInA’s strategic areas
Skills
Inspires and leads teams to achieve results and high standards of excellence
Demonstrated ability to drive continuous improvement in processes and systems
Works well independently and as part of a team
Highly numerate, with excellent analytical and problem solving skills
Proven ability to produce concise, well-structured and very high quality reports and presentations
Ability to interpret and analyse large amounts of information and data
Very high level of attention to detail and accuracy
Exceptional verbal and written communication skills
Ability to use data to prepare presentations that effectively communicate key messages
Strong public speaking skills
Effective influencing and relationship building skills, including at senior levels
Strong competency in using statistical software such as SPSS, Stata, etc.
Advanced level competency in Microsoft Word, Excel, PowerPoint, Project and Access
Fluency in other languages is desirable
Personal Qualities
Commitment to the financial inclusion agenda
Energetic leader with a strong vision and passion for development related issues
Strategic thinker who keeps abreast of international trends in research
Gravitas, credibility and ability to initiate and develop strategic partnerships and alliances
Driven and a self-starter
Highly organised and efficient; able to multi-task effectively and prioritise work based on minimal direction and multiple competing priorities
Works well under pressure and meets deadlines
Can-do approach
Innovative
Committed to delivering high quality results, with cost-effective use of resources
Proactive with high levels of initiative
Enterprising attitude that is quick to search out alternative solutions to needs or problems
Positive, flexible, supportive attitude to work
Exhibits a helpful behaviour beyond strict job requirements
Discreet and respects confidentiality
Integrity and high personal ethical standards
Confident
Resilient
Work experience: 7-10years
Interested ad suitably qualified candidates should visit SENCE Nigeria’s Career Page on Zoho
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