Our client is a startup premium Lingerie retail store with offices in Abuja and Enugu. As part of efforts to launch its operation in these two regions, the client is currently seeking a talented Retail Store Manager with experience in the inner wear/fashion market in Nigeria. The role will be based in Abuja with oversight for both Abuja and Enugu stores.
Job Summary:
The RSM is responsible for overseeing the day to day operations and profitability of the stores. She/he will serve customers by providing merchandise; supervising staff and financial management.
Retail Store Manager Job Duties:
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
Secures merchandise by implementing security systems and measures.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Contributes to team effort by accomplishing related results as needed.
Recruiting, training, supervising and appraising staff
Managing budgets
Maintaining statistical and financial records
Planning
Promoting and marketing the business
Dealing with customer queries and complaints
Overseeing pricing and stock control
Maximizing profitability and meeting sales targets
Ensuring compliance with health and safety legislation
Preparing promotional materials and displays
Required Skills and Qualifications:
Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication
Others;
Proven successful experience in store management
Powerful leading skills and business orientation
People and customer management skills
Strong organisational skills
Good communication and interpersonal skills
BS degree in Business Administration or relevant field
Proficiency with retail EDI management and transactions
Remuneration: Highly AttractiveTo Apply: Forward updated copy of your resume to jobtrain@es-africa.com
Apply via :
jobtrain@es-africa.com