Head of Operations Marketing Team Lead Loan Monitoring / Recovery Officer Financial Control Officer Internal Auditor

JOB PURPOSE

Independently assess the effectiveness of controls and determine the potential impact of any control failure and the corrective actions required.
Highlight to management all concerns arising from failure ofcontrols that could result in losses and/or reputational risks.
Ensure that the reviews conducted have a corrective action follow upmechanism
Ensure adherence to corporate policies and local policy as well aslocal and global regulatory environment.
Participate in all aspects of assessments, in accordance withInternal Audit standards and/or regulatory statutes.
Participate in training and developing other staff in audit, riskassessment techniques and accounting principles.
Understand and accurately evaluate risks and controls as they relateto business objectives.
Use available technology and automation tools to appropriatelyimprove processes within the department and business in general.Develop an in-depth knowledge and understanding of the business andto acquire greater knowledge of the products and processes.
Implement the Fraud Management program appropriate for the businessin conjunction with BUFM and CSIS.
Have over-sight on the functions on the Bank’s Information Securityofficer (BISO). This role is responsible for the Business complianceto information security standards, information security criticalityassessments, 3rd-party assessments, entitlements reviews, residualrisk.
Responsible for the control of execution of the Self-Assessmentprocess, all Risk Assessment, Corrective action plans (CAP)follow-ups, Audit follow ups, ensure compliance with policies bycountry & legal vehicle, produce valuable matrix to allow managementcontrol all aspects of the Operations business.JOB BACKGROUND/CONTEXT
Revenues: Ops control is supporting the business directly throughcontrols, reconciliation and MCA coordination to eliminate all lossesto the business
Expenses: Direct expenses are incurred through carrying out of theindependent reviews and controls
Headcount: Responsible for optimal utilization of approved headcountto meet effective controls and any required reporting to seniormanagement.
Assets: Control over the assets of the bank through reviewingcertain balance sheet accounts

 
KEY RESPONSIBILITIES

Planning the audit reviews by selecting the appropriate auditapproach, methodology and preparing the test plan that best suits theproduct and process.
Evaluate the adequacy and effectiveness of internal control byAnalysing/flowcharting the different processes in order to evaluatecontrols, identify inefficient processes.
Performing the actual audit tests, selecting sample, performinganalytical reviews, and checking adherence to corporate policies.
Preparing audit reports for senior management, discussing issueswith relevant business unit heads.
Influencing the design and improvement of processes to ensure thatappropriate controls exist to manage risks
efficiently.
Responsible for communicating to upper management issues thatsurface and unresolved issues.
Co-ordinating the Operations and Technology self-assessment (MCAs)and DCFCs processes for the bank.
Co-ordinate the day-to-day functions of other employees in the Unitand to up-date the Proof-Charts.
Assist the Fraud Manager on handling, investigating and reporting offraud incidents and attempts.
Ensure that all performance indicators/KRIs for management fromOperations Control are availed as and when required.
Co-ordinate and undertake training of all new staff on role ofOperations Control and basic Business expectation from the staff.Assign work to other staff in the unit.
Undertake consolidation of functions (or Outsourcing) that wouldotherwise lead to inefficiency when done departmentally for instanceDeviation approvals and bank wide departmental designations.
Any other function/duty or responsibility that may be assigned fromtime to time as deemed appropriate by the business.

EDUCATION

BSC/HND in Accouniting, banking,or equivalent related undergraduatedegree ACA/ACCA certification

EXPERIENCE

5-7 years’ work experience in banking

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