Global IT Infrastructure requires a competent personnel for effective provision of technical assistance in the evaluation, planning, and use of information technology to all divisions. This mission is accomplished through the implementation and maintenance of the system software Global Core Loadset (GCL) Microsoft Exchange, Lotus Notes Administration, Symantec End Point installation/maintenance and all EY system software policy implementation. Maintenance of servers (Active Directory), Notes/Exchange, File/Anti-Virus Server, Backup and Proxy server. Excellent knowledge and hands on Cisco Routers/IP Telephony/Video Conference device. Ensure all Servers and workstations are patched with the latest security updates. EYG code of Connection, legal considerations, disaster provisions, recovery and backup strategies, EYG standards, technical training, industry developments& awareness.
Responsibilities
Market Leadership & Client Relations:
Ensure active and effective communication and encourage closer working relationships with internal clients and other EY offices
Maintain consistent & value-added service delivery, client relationships & monitor conformance
Establish & update IT security strategy in alignment with the firm’s prioritized business objectives
Promote innovation, new service offerings and alignment to global best practice & EYG standards
Growth & Financial Results:
Ensure Prudent financial and appropriate controls in respect of security expenditure
Ensure sustainable cost-effective IT solutions & services delivery in order to maximize ROI
Address opportunities for cost containment reduction & avoidance
Leadership & People Results:
Live, demonstrate and promote firms values and act as a role model
Encourage teamwork & promote a challenge & motivated working environment
Promote innovations, optimize resource utilization, succession planning & optimize work-life balance
Personal scorecard and development plans
Quality & Management Results:
Ensure proper formation and implementation of IT Security Policy, EY Code of Connection achievement, addressing the protection of IT systems.
Track and maintain EY asset
Maintenance of Anti-Virus software and effective/constant monitoring and eradication of virus infections
Maintenance of local area network LAN and provide desktop support to all in house local and expatriate employees.
Ensure that all EY workstations and servers are patched with the latest security and GCL updates
Protect the business through pro-active risk management & recovery mechanisms
Ensure risk management disciplines, including legal, governance and standards compliance
Maintain quality of service delivery through required policies, disciplines, processes, monitoring and control mechanism
Promote effective & efficient problem solving, decision and change management
Conduct development, testing and, implementation of security plans, products and control techniques
Ensure security compliance with respect to information security policies and procedures
Evaluate current infrastructure and provide recommendations to achieve baseline requirement as per EYG standards
Provide technical training for member of staff.
Keep abreast of different industry development & awareness, trends, latest security and privacy legislation, including legal considerations; e.g. privacy.
Consult with different practices regarding business requirements, identify and evaluate areas for improvement to ensure effective integration.
Provide the highest level of technical expertise and support in implementation of appropriate security procedures and products.
Must possess a Bachelors degree in a related disciplineProficient in Windows 10, 8 and 7.Windows Server 2012/2008 ServerExcellent hands on Microsoft Exchange Server OutlookHardware and Software troubleshootingHands on Cisco IP Telephony/Routers/Switch configuration and Video ConferenceNetwork – LAN, WLAN and WAN InfrastructureIT / Helpdesk support
To apply for this position, go to Ernst & Young’s Career Website on Taleo
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