The Software Developer Consultant works in a complex technical environment, resolving and providing solutions to customer problems. They identify, design and develop solutions for product and system problems. They communicate with internal and external organizations to resolve problems whilst maintaining full ownership. Offer input and gain knowledge as a subject matter expert on products, systems, and services RESPONSIBILITY:
Has basic knowledge across the related LOB product range including all solution(s) currently released and supported, but may require assistance to progress an incident out with assigned product solution(s)
Knowledgeable on assigned product solution(s) and can investigate issues and very infrequently require assistance Design corrective action(s) to resolve product or system problems with no known solutions.
Gather and analyze information, formulate and test hypothesis
Identify, design, develop and validate solution
Ability to research problems with no known solutions and design solutions for identified problems
Collaborate and communicate with technical suppliers including other Software Support Engineers, Third Party Suppliers, Product Development Engineers, Solutions Managers, Professional Services and Technical Support Specialists as appropriate; whilst maintaining ownership of the incident
Ability to manage multiple issues of differing stages of investigation and priority without assistance.
Qualifications
Bachelor Degree in Computer Science or similar degree
Programming experience in Java, C#/.NET
Advanced knowledge in SQL and databases
Fluent English mandatory
Good communication skills
To apply for this position, visit NCR Corporation’s career page on TaleoVisit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.EEO StatementIntegrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.Statement to Third Party AgenciesTo ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
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