Responsibilities
Installing and configuring computer hardware operating systems and applications;
Configuring, monitoring and maintaining computer systems and networks (Local Area Network, Wireless networks and Wide Area Networks);
Talking staff through a series of actions, either face to face or over the phone to help set up systems or resolve issues;
Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
Replacing parts as required;
Providing support, including documentation and relevant reports;
Setting up new users’ accounts and profiles and dealing with password issues;
Implementing disaster-recovery solutions and backups on schedule;
Interacting with vendors to resolve escalated issues;
Liaising with Head-IT in resolving problems affecting Network Infrastructure, ERP and WAN connectivity.
Job Requirements
Bachelor’s Degree in Computer Science or any related field;
1-3 years’ experience;
Sound IT knowledge;
Proficiency with Microsoft Office suite, especially advanced Excel functions;
Microsoft or Cisco Certifications will be an added advantage.
Personal Qualities
Ability to work proactively with little supervision and under pressure;
Effective communication skills with technical and non-technical audiences;
Ability to effectively multitask and prioritize appropriately;
Excellent inter-personal skills.
Interested and qualified candidates should send their detailed CV’s and Application to: stephen.ojokuku@simsng.com using the Job Title as the subject of the mail.
Apply via :
stephen.ojokuku@simsng.com
