Auto req ID 44BRJob Title Technical Services CoordinatorEmployee Type PermanentJOB SUMMARY Strategic • Develop and implement systems and processes for mud engineering including but not limited to QA/QC, training, procedures, technical manuals, EHSQ, etc • Ensure compliance with safety regulations and operational processes Operational • Formulate and design cost effective mud programs and submit to customers • Provides technical and operational response to customer inquiries • Coordinates activities of personnel engaged in provision of equipment, products and/or services • Discuss proposed mud programs with Engineers before the Job execution • Receives and work on tenders • Monitor, supervise and report technical performance of field staff • Monitor technical revenue and report same to management bi weekly • Draw up and review yearly business plan with the Operations Manager • Make technical presentation on mud systems and new products • Daily and weekly follow up on customer activity • Manage business values and ethics amongst field engineers • Ensure customer satisfaction both at wellsite and office • Ensure regulatory permits for products and systems are obtained and available • Manage and track competitors performance • Assist field engineers with researched technical information and office support 4• Monitor logistics and warehouse activity to ensure on- time customer delivery • Monitor and follow up to ensure QA/QC reports for all mud chemicals and lab. reagents are well documented • Monitor all KPI data as per well, report and discuss same with customer mud tech. • Review and approve all end of well reports and submit to customer within two weeks • Ensure all field staffs attend HSE and operator organized workshops and training • Reports directly to the Operations Manager • Monitors processes, technical and safety relating to job planning and pricing. • Ensures all activities under their control are performed in accordance with the company’s HSE policy and local HSE legislation. KEY PERFORMANCE INDICATORS  Effectiveness of processes & systems in enabling the business  Effectiveness of problem identification and solutions development efforts; levels of pro-activity displayed.  Timeliness of product & service delivery to end users/clients  Market share growth and Sales Volume/Customer  Revenues  Customer satisfaction levels Qualifications & Experience • 1st degree in Chemical, Mechanical or Petroleum Engineering from a reputable University. • MBA or a Master’s degree in an engineering discipline will be an advantage. • 8-10 years experience gained in an Oil Service environment • Thorough understanding of drilling fluids engineering based on practical rig experience and client management • Proven competencies in using Excel, Word and PowerPoint software programs. Knowledge & Skills Required • Strong analytical skills • Self-starter with a keen sense of judgment, decisiveness and self-discipline. • Creativity and innovation. • Team player with a strong ability to lead and coordinate multi-disciplinary teams. • Oral and written communication. • Deep understanding of Nigerian and international Oil & Gas Industry • Strong appreciation and understanding of key current and emerging drilling fluids technologies
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