Chief Operating Officer, QSR & Bakery Division

Description :    
Job Theme:Strategy Development, Implementation, Monitoring and Coordination
Job Objective:
1) Development, design, operation and continuous improvement of the systems that create and deliver the products and services offered by the QSR & Bakery Division2) Ensure effective deployment of resources to achieve defined/agreed Divisional goals and objectives.
Key Responsibilities:1) Review and constantly update the Division’s business model in line with the environmental and competitive realities in all markets which the Division operates in. In doing this, the COO shall ensure the agreed Business model is able to deliver goals and results in line with expectations established2) Oversee and manage all aspects of the day-to-day operations of the Divisions, ensuring that:a) The Division’s goals are developed, aligned with the overall Business goals and objectives and cascaded to all staff and relevant stakeholders of the Divisions.b) Operations are in sync with strategyc) Performance is constantly monitored against clearly established, defined and communicated performance indicatorsd) All value-adding creative activities of the Divisions are aligned with market opportunity for optimal Divisional performance3) Design, develop and implement systems and templates that can be used to replicate and drive the growth of the Division’s Brand/business in new markets and or countries, bearing in mind that such systems and templates should be:a) Modular in natureb) Easy to deploy and replicatec) Reduce time to market and revenue4) Develop, administer and constantly review the operational and administrative policies, standards and practices employed by the Divisions. These shall cover but not be limited to:a) Brand Operations Manualsb) Operations Management matrix and structurec) Performance Reviews and Auditsd) Resource Planning and Optimizatione) Planning and Budgetingf) Brand Identity Manualsg) Short Interval Controlsh) Reporting Systemsi) internal Control Systemsj) Financial and Efficiency Ratiosk) Asset Management5) Develop and administer Human Resources-related policies and practices aimed at ensuring optimal utilization of the Division’s Human Resources. In performing this role, the COO shall ensure:a) Performance objectives are clearly defined for all job roles within the Divisionsb) All staff of the Divisions are evaluated against agreed performance objectives at pre-defined periods set by the Human Resources unit.c) Provision of coaching and counseling as necessaryd) Development of a culture which supports the strategy of the Division.6) Ensure compliance with any and all requirements defined/established by Government Regulatory agencies who have an over-sight responsibility of the Division’s activities.7) Develop, build and manage the Division’s relationship with all internal and external stakeholders by ensuring that regular and ad-hoc communication meetings/visits/sessions are held as and when required.8) Develop and execute private label program for the bakery division.
Key Performance Indicators:1) Financial Indicators (all relative to agreed indices/ratios and or budgets)a) Monthly, Quarterly and Annual Revenuesb) Revenue Contributionc) Gross Profit Margin, EBITDA, PBT, PATd) OPEX (Actual vs. Budget)e) ROI, ROCE, Payback Periodf) Cost Saving2) All other Performance Indicators will be based on performance against agreed objectivesQualifications :     Functional Competencies/Requirements:
1) Strong domain knowledge of the Division’s Industry and business2) Good understanding and knowledge of standards/management theories including but not limited to Business Process Re-engineering & Management, ISO 9001, TQM,3) Cost Management Skills4) Fundamentals of Accounting/Fixed Asset Management5) Business Planning and Modeling Skills6) Problem Solving & Analysis7) Performance Management8) Strong understanding of the several country’s specific business related laws, regulations and policies9) Networking Skills10) Relationship Management11) Customer Lifecycle Management
General Management Competencies/Requirements:
1) Strong Leadership skills2) Strong Oral and Written Communication skills3) Strong Presentation Skills4) Strong Negotiation Skills5) Strong People Management Skills6) Brand Management7) Ability to plan, schedule and coordinate effectively
Educational Qualifications/Experience:
1) Minimum of university degree (a masters degree in Business Administration will be advantageous)2) Previous business development experience in the Food and or Retail environment3) Minimum of 10 years working experience
Desired Personal Attributes:
1) Integrity2) Proactive self-starter3) Assertiveness & tenacity4) Strong cerebral capacity5) Ability to work with all levels of management, build partnerships and teams.6) Highly organized and significant ability to multi-task effectively.7) Ability to cope with and work under pressure

Interested and suitably qualified candidates should forward CVs to irene@findajobinafrica.com

Apply via :

irene@findajobinafrica.com