Role Summary/Purpose:
As a Field Service Engineer you will be based at our regional office supporting new and existing marine customers. Field service work will include service, commissioning, trouble-shooting and training customers on GE equipment on-board ships. The field service work will take place in shipyards, at ports or offshore.
Essential Responsibilities:
– Perform on-site installation of electrical systems and equipment; perform ongoing preventive maintenance, repair and calibration after installation.
– Respond to requests for emergency repairs and services to troublesome equipment.
– Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer’s sites.
– Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability.
– Maintain knowledge of applicable product line warranties, and accomplish effective warranty administration.
– Plan, prepare and/or instruct both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization.
– Perform administrative functions; such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis.
– Maintain knowledge of the report system to the extent required for timely and accurate input of field information necessary.
– Provide leadership and technical direction to skilled labor performing work on customer sites.
– Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards.
– Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage.
– Prepare timely and accurate technical reports for customer records and a reference for future outages.
Qualifications/Requirements:
– Electrical degree from an accredited university or similar technical qualification.
– Willingness and ability to travel up to 80% of the time (including overseas), is available to respond to out-of-hours calls.
– Acts as Duty Engineer when required to receive out-of-hours calls and determines course of action.
– Must have a valid driver’s license.
Additional Eligibility Qualifications: Desired Characteristics:
· Bachelor’s degree in Electrical Engineering is preferred · Strong business acumen and ability to sell GE products to the customer · Ability to work effectively with minimum supervision · Strong customer service mindset · Prior field engineering experience is preferred · Strong organizational skills · Prior project management experience is preferred · FEP program graduate is preferred (internal GE employees only) · Strong project management skills · Strong oral and written communication skills · Strong interpersonal and leadership skillsJob Segments: Engineer, Electrical, Field Engineer, Electrical Engineering, Field Service, Engineering, Manufacturing
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Interested and suitably qualified candidates should click here to apply online.
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