Key responsibilities include overseeing daily operations to ensure efficiency and compliance with company standards, managing cross-functional teams to drive project completion, and maintaining open communication channels with stakeholders to align on objectives and resolve issues. Additionally, the role requires analyzing performance metrics to identify trends, implementing process improvements, and providing regular reports to senior leadership. Collaboration with departments such as finance, operations, and HR is essential to support organizational goals, while also identifying training needs and mentoring staff to enhance their skill sets. The position demands a proactive approach to problem-solving, adaptability to changing priorities, and a commitment to fostering a positive and productive work environment.
Spearhead the guidance and management of a Business Development team, driving efforts to secure new merchant partnerships and sustain existing relationships in alignment with acquisition and retention goals.
Craft and execute strategic initiatives aimed at enhancing merchant onboarding, activation, transaction volume, and revenue expansion.
Develop and nurture enduring partnerships with essential merchants and business collaborators.
Monitor and enhance the performance and engagement levels of current merchants to sustain high activity and minimize turnover rates.
Perform comprehensive market research and analysis to uncover potential opportunities for enhancing and expanding merchant services offerings.
Work collaboratively with cross-functional teams, including Operations, Product, Risk, and Marketing, to deliver a seamless merchant experience.
Analyze key performance indicators, compile comprehensive performance reports, and deliver strategic insights to drive business expansion and enhance market penetration.
Maintain adherence to company policies, industry regulations, and operational standards at all times.
Minimum qualifications include a Bachelor’s degree in Computer Science, Engineering, or a closely related field. The candidate must possess at least three years of professional experience in software development, with a strong proficiency in programming languages such as Python, Java, or C++. Familiarity with cloud platforms like AWS, Azure, or Google Cloud is advantageous. Additionally, the role demands expertise in agile methodologies, version control systems (e.g., Git), and CI/CD pipelines. Excellent problem-solving abilities, effective communication skills, and a collaborative mindset are essential. Experience with full-stack development, including front-end frameworks like React or Angular, is highly preferred.
A Bachelor’s Degree in Business, Marketing, Economics, or a closely related discipline is required.
With a minimum of three years of hands-on experience in fintech, payments, merchant acquisition, agent banking, or FMCG field sales, the ideal candidate will bring a strong background to the role.
Possesses a comprehensive grasp of the merchant value chain, the intricacies of POS systems, and the broader digital payments landscape.
Exceptional ability to lead and develop sales teams while consistently surpassing revenue and acquisition goals.
Proven ability to communicate effectively, lead teams, negotiate agreements, and manage relationships with stakeholders.
Proficiency in high-velocity, rapidly expanding organizational settings is highly beneficial.
Qualifications
BA/BSc/HND
Experience Required
3 years
