EHOD, Commercial EHOD, Operations

Purpose statement:The job holder will be responsible for the strategic leadership, direction and development of new commercial opportunities involving product management and development, marketing, pricing, special bids and pre-sales activities in Nigeria.Principal Accountabilities/Objectives:(List the main objectives of the job to be achieved)

·        Formulate the Commercial Operations Strategy for VBN.
·        Oversee that the clients’ contracts are being correctly managed and monitored.
·        Lead and Manage the VBN Bid team.
·        Ensure customer pricing is competitive and accurate.
·        Ensure pricing models are kept up-to-date and are in accordance with business best practice.
·        Provide holistic commercial evaluation of deals.
·        Provide an executive summary of Bid commercials for Management signoff.
·        Monitor and track performance against the set targets for the Commercial Operations team.
·        Manage the entire product line life cycle from strategic planning to tactical activities.
·        Identify, Negotiate and coordinate team resources across various groups within the organization whose inputs are required to make product(s) amendments, support growth and meet customer demands.
·        Analyse potential partner relationships for the product.
·        Put in place business performance metrics that allows the success of the product to be monitored and measured.
·        Keep tab of competitive threats, discover opportunities, and work on envisaged weaknesses to constantly position the company to achieve set vision.
·        Oversee the development and implementation of the brand strategy.
·        Develop and implement a Marketing Strategy which reflects priorities outlined in the company’s Strategic Plan – including campaigns, communications, events and PR.
·        Work closely with the sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations.
·        Participate in pre-sales solution formulation through system deployment; including bid preparation and customer interface resulting in solutions architecture proposals.
·        Oversee the preparation of the technical solutions architectural and implementation design documents.
·        Develop and articulate solutions based on a customer’s strategic business or technical requirements ascertained from working with multiple business units across the customer’s organization.

Communications and Work Relationships:(List primary working relationships of the job)The EHOD, Commercial reports directly to the Managing Director. He will work closely with members of the Management team and have regular contact with a number of internal and external stakeholders. These include but are not limited to:

·        Field Operations Department
·        Network Operations Department
·        Finance Department
·        Team members
·        Clients
·        Media
·        Agencies
·        Suppliers

Knowledge, Skills, Behavioural Competency requirements, Qualification and Experience:(List requirements for job to be performed at fully competent level. In EU avoid age or time specific requirements).Job Knowledge:

·       MS Office and other applications (Microsoft Outlook, MS Word, Excel, Power Point, Excel, SAGE).
·       Understand Commercial Pricing Methodology.
·       Understanding of international Tax Regulations.
·       Understanding of Financial Management.
·       Understanding of communications Industry.
·       Good business acumen.
·       Understanding of service Management disciplines e.g. ITIL.
·       Experience in product management and commercial methodologies applied.

Job Related Skills:

·       Have a strong customer facing presence.
·       Accurate data analysis with attention to detail.
·       Be able to communicate across all levels within the organisations.
·       Good influencing, persuasion and negotiation skills.
·       Well-developed Oral, written and presentation skills.
·       Be well organised, structured and be able to drive and oversee multi-discipline projects across many companies and organisations.
·       Have good experience in commercial matters, budgeting and managing against budgets.
·       Ability to influence and coach stakeholders with logical and rationale analysis and clear explanations.
·      Able to work and reprioritise within a changing environment and cope with ambiguity.
·      Able to plan and prioritise work and time to meet changing requirements and short timescales.
·      Good leadership skills.

Behavioural Competency Requirements:

·        Formulating Strategies and Concepts
·        Leading and Supervising
·        Creating and Innovating
·        Planning and Organising
·        Deciding and Initiating Action
·        Persuading and Influencing
·        Analysing                                                                                                                                  

Qualification & Experience:

·       Bachelor’s degree; preferably in Engineering or Commercial discipline from a reputable university.
·       Minimum of 10 years Commercial Management experience; inclusive of management in the ICT Industry (essential), with pricing principals, in a Telco, ISP, or related ICT services industry
·       Bid/Tender exposure preferred.
·       5 years Leadership/Management/Supervisory experience essential.

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Interested and suitably qualified candidates should click here to apply online OR PLEASE FORWARD ALL CVs TO: vacancies@tusenconsulting.com

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vacancies@tusenconsulting.com