Purpose statement:The job holder will be responsible for the strategic leadership, direction and development of new commercial opportunities involving product management and development, marketing, pricing, special bids and pre-sales activities in Nigeria.Principal Accountabilities/Objectives:(List the main objectives of the job to be achieved)
· Formulate the Commercial Operations Strategy for VBN.
· Oversee that the clients’ contracts are being correctly managed and monitored.
· Lead and Manage the VBN Bid team.
· Ensure customer pricing is competitive and accurate.
· Ensure pricing models are kept up-to-date and are in accordance with business best practice.
· Provide holistic commercial evaluation of deals.
· Provide an executive summary of Bid commercials for Management signoff.
· Monitor and track performance against the set targets for the Commercial Operations team.
· Manage the entire product line life cycle from strategic planning to tactical activities.
· Identify, Negotiate and coordinate team resources across various groups within the organization whose inputs are required to make product(s) amendments, support growth and meet customer demands.
· Analyse potential partner relationships for the product.
· Put in place business performance metrics that allows the success of the product to be monitored and measured.
· Keep tab of competitive threats, discover opportunities, and work on envisaged weaknesses to constantly position the company to achieve set vision.
· Oversee the development and implementation of the brand strategy.
· Develop and implement a Marketing Strategy which reflects priorities outlined in the company’s Strategic Plan – including campaigns, communications, events and PR.
· Work closely with the sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations.
· Participate in pre-sales solution formulation through system deployment; including bid preparation and customer interface resulting in solutions architecture proposals.
· Oversee the preparation of the technical solutions architectural and implementation design documents.
· Develop and articulate solutions based on a customer’s strategic business or technical requirements ascertained from working with multiple business units across the customer’s organization.
Communications and Work Relationships:(List primary working relationships of the job)The EHOD, Commercial reports directly to the Managing Director. He will work closely with members of the Management team and have regular contact with a number of internal and external stakeholders. These include but are not limited to:
· Field Operations Department
· Network Operations Department
· Finance Department
· Team members
· Clients
· Media
· Agencies
· Suppliers
Knowledge, Skills, Behavioural Competency requirements, Qualification and Experience:(List requirements for job to be performed at fully competent level. In EU avoid age or time specific requirements).Job Knowledge:
· MS Office and other applications (Microsoft Outlook, MS Word, Excel, Power Point, Excel, SAGE).
· Understand Commercial Pricing Methodology.
· Understanding of international Tax Regulations.
· Understanding of Financial Management.
· Understanding of communications Industry.
· Good business acumen.
· Understanding of service Management disciplines e.g. ITIL.
· Experience in product management and commercial methodologies applied.
Job Related Skills:
· Have a strong customer facing presence.
· Accurate data analysis with attention to detail.
· Be able to communicate across all levels within the organisations.
· Good influencing, persuasion and negotiation skills.
· Well-developed Oral, written and presentation skills.
· Be well organised, structured and be able to drive and oversee multi-discipline projects across many companies and organisations.
· Have good experience in commercial matters, budgeting and managing against budgets.
· Ability to influence and coach stakeholders with logical and rationale analysis and clear explanations.
· Able to work and reprioritise within a changing environment and cope with ambiguity.
· Able to plan and prioritise work and time to meet changing requirements and short timescales.
· Good leadership skills.
Behavioural Competency Requirements:
· Formulating Strategies and Concepts
· Leading and Supervising
· Creating and Innovating
· Planning and Organising
· Deciding and Initiating Action
· Persuading and Influencing
· Analysing
Qualification & Experience:
· Bachelor’s degree; preferably in Engineering or Commercial discipline from a reputable university.
· Minimum of 10 years Commercial Management experience; inclusive of management in the ICT Industry (essential), with pricing principals, in a Telco, ISP, or related ICT services industry
· Bid/Tender exposure preferred.
· 5 years Leadership/Management/Supervisory experience essential.
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