Job description
Manage planned and cyclical maintenance works around the store and restaurant, including painting, electricity maintenance, generator servicing etc. in line with agreed standards and objectives.
Oversee security of concept store
Manage/order suitable materials for use by in-house maintenance staff, including obtaining discounts from suppliers and maintaining adequate stock levels at all times.
Assist with forward maintenance planning, including carrying out condition surveys, updating of maintenance records and maintaining Health and Safety Files etc.
Prepare schedules of work, contract documentation, obtain quotations and manage work carried out by outside contractors in accordance with Alara’s financial policy.
Contribute to the formation of service level agreements (SLAs) to monitor standards of service delivery and levels of customer satisfaction across the concept store.
Manage the maintenance and repair of store/site infrastructure, such as, car parking barriers, road gully cleaning, paving stones, landscaping etc.
Assist with the development and implementation of operational plans and procedures within the concept store.
Monitor and annually appraise the performance of all cleaning staff and third party service providers for which the post-holder is responsible.
Responsible for ensuring health & safety legislation is complied with, in the process of carrying out of maintenance, refurbishment and adaptation works in the concept store.
Manage periodic safety inspections (in the store and restaurant) of all tools and safety equipment, maintaining records and where required, replacing defective items.
Responsible for managing budgets and resources allocated to manage the building, while ensuring the best value is obtained for Alara at all times.
Attend and contribute to some management meetings to update on and discuss on-going projects and planned long-term improvements to the store/site.
Manage the servicing, maintenance and upkeep of delegated company vehicles.
Must be available for emergency calls at any time, including emergency work outside normal working hours in connection with any part of the Alara store/site.
Carry out other duties as are required for the smooth running of the concept store.
KEY RESPONSIBILITES
Day to day facility management of the concept store.
Ensure availability at all times for emergency situations which may arise in the concept store.
Develop Service Level Agreements to monitor standards of service
Monitor and appraise performance of third party service providers.
Oversee building security.
Desired Skills and Experience
Self-motivated and committed individual able to manage in-house staff as well as external contractors
Ability to multi-task and work under pressure
Knowledge of building construction, maintenance and repair
Proven experience of developing and delivering maintenance programmes
Experience of project planning and management
Strong analytical and problem solving skills.
Excellent personal organisation and business administration skills
Ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality.
Willingness to learn, improve and adapt.
QUALIFICATION AND EXPERIENCE
A first degree from a reputable university.
Minimum of 3 years facility management/estate management experience preferably within the Real Estate or Hospitality space.
Interested and suitably qualified candidates should click here to apply online.
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