Req ID: 65847 Job SummaryThis Job Role is responsible for the coordination, management and execution of Field Services activities supporting other Service Function (SF) in Operations and Engineering when in-site activities must be performed, to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities & Tasks
Corrective Maintenance Execution
Site Facility Management
Site Information Management
Third party supervision
Service Activation / Deactivation – On-site
Preventive Maintenance Execution
Spare part handling
Physical Site Access Management
Work order Management
Position QualificationsCore Competences:
Knowledge of Managed Service Telecom Operations Practice
Presentation & Communication skills
Knowledge sharing
Problem Solving & Strategic Thinking
Ericsson Knowledge
Language Skills
Delivering Results & Meeting Customer Expectations
Analyzing
Working with people
Following Instructions & Procedures
Applying Expertise & Technology
Minimum Qualifications & Experience Requirements:
Equivalent to at least 2 years of relevant experience
A first academic degree or equivalent qualification
Preferred Qualifications & Experience Requirements:
Planning and organization skills
Problem solving and trouble shooting skills
Good communication skills
Good social skill and awareness
Additional Requirements, Physical Demands, Region/Local Specifications:
[Relocation, certifications, travel requirements, immigration, and background checks, etc.]
[Local specifications, legal disclaimers, Conclusion, as applicable]
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