We are hiring a Live Streaming Operations Specialist in Lagos to plan, execute, and optimize live commerce sessions. This role is responsible for livestream scheduling, scripts, host coordination, audience interaction, conversion follow-up, and post-live performance review.
Key Responsibilities
Plan daily and weekly livestream schedules, themes, product lineup, scripts, and promotional mechanics.
Coordinate hosts, assistants, content team, supply chain, customer service, and sales follow-up teams.
Manage live room flow, audience interaction, product explanation rhythm, offers, and lead capture.
Track trial sessions and official livestream performance, including viewers, comments, leads, orders, and conversion.
Conduct post-live reviews and propose improvements for scripts, products, pricing, host performance, and audience engagement.
Ensure all livestream claims, promotions, and product information are accurate and compliant with company standards.
Requirements
Experience in live commerce, social commerce, digital sales, event operations, or social media operations.
Strong execution ability and confidence managing live sessions under time pressure.
Good understanding of Nigerian customers, online shopping behavior, and social selling.
Able to analyze livestream data and convert findings into practical improvements.
Strong communication skills in English; local language ability is a plus.
Flexible with working hours when livestream schedules require evening or weekend support.
Daily KPIs
Trial and official livestream sessions completed.
Viewer count, engagement, leads, and conversion data.
Post-live review completion and improvement progress.
Follow-up progress on livestream leads.
Qualifications
BA/BSc/HND
Experience Required
3 years
