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Home Jobs Rivers Parts Sales Advisor / Customer Service Representative

Parts Sales Advisor / Customer Service Representative

Hebo Auto Company Limited  · Engineering / Technical

Full Time Rivers
Rivers
Deadline: 15 July 2026
Posted June 15, 2026

Oversee and execute key operational duties, ensuring adherence to established protocols and standards. Develop and maintain efficient workflows to support seamless organizational functions, identifying opportunities for process improvements. Collaborate with cross-functional teams to align objectives and drive collective success. Monitor performance metrics to assess progress and implement corrective actions as needed. Provide guidance and mentorship to team members, fostering a culture of accountability and continuous development. Ensure compliance with regulatory requirements and internal policies to mitigate risks and uphold integrity.

Effectively managing daily parts program activities has led to notable improvements in sales and inventory control, demonstrating a strong capacity to drive operational efficiency and financial performance.

Retrieve components from distribution centers and additional service facility locations, then designate them for assignment to vehicle service appointments.

Thoroughly examine all scheduled appointments to verify accurate preparation and documentation within the system.

Process and manage warranty part shipments for quality assurance purposes, which includes handling hazardous materials and high-voltage batteries as part of the responsibilities.

Responsibilities include receiving, examining, and organizing incoming stock and special-order parts in an orderly manner.

Routinely oversee inventory stock levels by conducting daily perpetual parts counts and documenting any discrepancies.

We ensure automated inventory replenishment lists are consistently updated and optimized to uphold operational efficiency.

Ensure the stockroom is meticulously organized in accordance with Vinfast’s standards while maintaining the aesthetic appeal of a grocery store.

To address part discrepancies or defects originating from internal or external suppliers, collaborate closely with the Regional Parts Manager to initiate corrective actions and ensure resolution.

Serve as the primary liaison with leading suppliers, offering insightful feedback to drive ongoing enhancements.

Assigned duties may be required to address evolving business requirements.

Requires a minimum of five years of relevant experience in a similar role. Candidates must possess strong analytical and problem-solving skills to effectively address complex challenges. Proficiency in industry-specific software and tools is essential. Excellent communication and teamwork abilities are necessary to collaborate seamlessly with cross-functional teams. A bachelor’s degree in a related field is required, while an advanced degree is preferred. Familiarity with current industry trends and best practices is mandatory. Candidates should demonstrate a track record of delivering measurable results and meeting deadlines consistently.

A Bachelor’s degree is required, along with 1 to 5 years of relevant professional experience.

Demonstrates a strong proficiency in utilizing various computer application software solutions with a high level of competency.

Experience with an Electronic Parts Catalog (EPC) serves as an additional benefit for this role.

Desirable qualifications include automotive certifications or specialized training.

Able to identify spare parts and understand their general functions, with a strong technical inclination.

Demonstrated exceptional proficiency in organizational management, coordination, and interpersonal communication.

Required to thrive in fast-paced, high-pressure environments while consistently delivering results.

Maintains an impeccable standard of professional integrity at all times.

Qualified and motivated candidates are encouraged to submit their application and an updated PDF version of their CV by emailing hr@heboauto.com, with the job title clearly stated in the subject line.

Qualifications

BA/BSc/HND

Experience Required

1 - 5 years

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