Description
Do you possess a proven track record in establishing operational frameworks, implementing streamlined processes, and fostering seamless cross-functional collaboration within a dynamic and high-velocity organizational environment?
A prominent EPC firm seeks to appoint a Process Improvement & Implementation Manager to oversee and advance organization-wide initiatives focused on execution, governance, and operational excellence.
What You’ll Do
Implement policies, workflows, SOPs, and internal SLAs with precision to ensure operational excellence and adherence to established standards.
Collaborate seamlessly with various departments to ensure cohesive execution of cross-functional initiatives. Facilitate alignment and communication between teams to streamline processes and achieve unified objectives.
Monitor and oversee the advancement, scheduling, timeline adherence, potential risks, and uptake rates of assigned initiatives to ensure successful implementation and alignment with organizational goals.
Enhance reporting governance frameworks and operational accountability mechanisms to ensure robust oversight and adherence to established standards. Strengthen the integrity and transparency of reporting processes while fostering a culture of responsibility across all operational levels. Establish clear metrics and accountability measures to track performance and mitigate risks effectively.
Facilitate the development, implementation, and enhancement of standardized processes to drive operational efficiency and ongoing improvements across the organization.
Collaborate with senior leadership to drive the successful implementation of key strategic initiatives.
What We’re Looking For
With a minimum of five years of professional experience in process improvement, Project Management Office (PMO), transformation initiatives, operations, governance frameworks, or business analysis.
Demonstrated ability to effectively manage stakeholder relationships and coordinate complex projects, ensuring alignment and timely delivery of objectives.
Skilled in developing and executing operational processes that span multiple teams, ensuring seamless collaboration and efficiency in execution.
Proficiency in utilizing reporting dashboards, monitoring service level agreements (SLAs), and overseeing workflow processes is required.
Applicants with prior involvement in EPC projects, engineering roles, oil and gas operations, telecommunications, consulting engagements, or structured corporate settings are strongly preferred.
PMP, PRINCE2, Lean Six Sigma, or comparable professional credentials are advantageous.
Proficient in a variety of tools and technologies, including [list relevant tools/software, e.g., CAD software, programming languages like Python or Java, data analysis tools such as SQL or Tableau, project management platforms like Jira or Asana, and collaboration suites such as Microsoft Office or Google Workspace]. Strong analytical and problem-solving abilities are essential, along with excellent communication and teamwork skills to collaborate effectively across departments. Experience with [specific industry-relevant tools, if applicable] is preferred, and familiarity with [mention any methodologies, frameworks, or standards, e.g., Agile, Six Sigma, or ISO compliance] is a valuable asset.
Process mapping involves documenting, analyzing, and optimizing workflows to identify inefficiencies, streamline operations, and enhance productivity. This role requires a meticulous approach to gathering detailed information about current processes, including inputs, outputs, and key stakeholders involved. Proficiency in diagramming tools such as Vision, Lucid chart, or similar software is essential for creating clear, accurate visual representations of workflows. Strong analytical skills are necessary to interpret data, pinpoint bottlenecks, and propose actionable improvements. Excellent communication abilities are also critical for collaborating with cross-functional teams to gather insights, present findings, and drive consensus on process enhancements. Additionally, experience in change management and familiarity with methodologies like Six Sigma or Lean are advantageous for implementing sustainable solutions.
Develop and maintain comprehensive reporting and tracking dashboards to provide real-time insights and visibility into key performance metrics, ensuring data accuracy, consistency, and accessibility for stakeholders across the organization. These dashboards should consolidate data from multiple sources, enabling efficient monitoring of progress, identifying trends, and supporting data-driven decision-making processes.
We are seeking a skilled and organized professional to oversee and facilitate change coordination efforts within our organization. This role involves meticulously planning, implementing, and monitoring changes to ensure minimal disruption to operations while maximizing efficiency and effectiveness. The ideal candidate will possess strong project management abilities, excellent communication skills, and the capacity to collaborate with cross-functional teams to drive successful change initiatives. Responsibilities include assessing the impact of proposed changes, developing comprehensive change management strategies, and ensuring compliance with established policies and procedures.
Effective stakeholder engagement involves cultivating strong relationships with key individuals and groups to ensure alignment, address concerns, and secure support for organizational initiatives. This role requires proactive communication, negotiation skills, and the ability to balance diverse interests to achieve mutually beneficial outcomes. Responsibilities include identifying stakeholders, assessing their influence and interests, and developing tailored strategies to engage them appropriately throughout project lifecycles. A deep understanding of organizational dynamics and the capacity to manage competing priorities are essential for driving collaboration and minimizing potential conflicts.
Proficiency in diagramming tools such as Vision, Lucid chart, or equivalent software is required.
Qualifications
BA/BSc/HND
Experience Required
5 years
