Job Summary
The Chief of Staff serves as the Group CEO’s key strategic ally and driving force behind execution, tasked with converting the CEO’s vision, priorities, and business objectives into tangible, measurable outcomes across the enterprise.
Serving as a direct extension of the CEO, this position ensures cohesive cross-functional coordination, upholds executive accountability, executes strategic initiatives, and monitors performance across all business units.
This role guarantees the successful execution of critical initiatives, maintains alignment with the organization’s strategic priorities, and enables the CEO to concentrate on driving growth, fostering innovation, and providing visionary leadership.
Oversee primary duties encompassing strategic planning and execution of key initiatives to drive organizational growth. Develop and implement policies and procedures that enhance operational efficiency and ensure compliance with regulatory standards. Lead cross-functional teams to achieve project objectives, fostering collaboration and accountability. Monitor performance metrics to identify areas for improvement and implement corrective actions as needed. Serve as a liaison between senior management and department heads to align business strategies with overarching goals. Evaluate and mitigate risks to safeguard company assets and maintain business continuity.
Strategic Implementation: Drive organizational success by translating high-level objectives into actionable initiatives, ensuring alignment with overarching goals while optimizing resource allocation and operational efficiency. Develop and execute strategic plans with measurable KPIs, fostering cross-functional collaboration to enhance performance and achieve sustainable growth. Regularly assess progress through data-driven insights, adjusting tactics as needed to maintain competitive advantage and meet evolving business demands.
Develop and implement strategic initiatives by converting the CEO’s priorities into practical plans and measurable outcomes.
Execute strategic initiatives comprehensively across every business unit to ensure alignment with organizational objectives and drive measurable outcomes.
Oversee the execution of decisions made by senior leadership to ensure alignment with strategic objectives and organizational goals.
Oversee and administer the Group’s strategic project portfolio to ensure alignment with organizational objectives and optimal resource allocation.
Monitor business transformation projects and key escalation points to ensure progress and address critical issues effectively.
Maintain the timely execution and adherence to scope of strategic initiatives.
Governance Oversight: This role entails responsibility for establishing and maintaining robust governance frameworks, ensuring alignment with organizational objectives and regulatory standards. Duties include developing governance policies, monitoring compliance, and facilitating board reporting upholding transparency and accountability across all levels of the organization.
Oversee the scheduling, preparation, and facilitation of Executive Leadership Team meetings to ensure alignment with strategic objectives and operational priorities.
Craft comprehensive agendas, detailed reports, and concise briefing documents for executive use.
Compile and oversee decision logs and executive action trackers to ensure thorough documentation and accountability.
Oversee the fulfillment of commitments made by executives, ensuring adherence to established timelines and deliverables.
Proactively identify and escalate potential risks, delays, or implementation gaps to ensure timely resolution and alignment with project objectives.
Facilitate accountability for all agreed-upon actions among various departments to ensure consistent follow-through and alignment with established commitments.
Responsible for overseeing performance management processes to ensure alignment with organizational goals and employee development objectives. This includes conducting regular evaluations, setting clear performance expectations, and providing constructive feedback to enhance productivity and engagement. Additionally, collaborates with leadership to identify training needs, address performance gaps, and implement improvement plans where necessary.
Design and oversee executive dashboards, ensuring their ongoing functionality and accuracy.
Monitor and evaluate key performance indicators (KPIs) alongside strategic goals to ensure alignment with organizational objectives and drive measurable progress.
Examine historical and current business data to identify patterns and insights regarding organizational performance.
Facilitate the planning and execution of quarterly and annual business reviews to ensure comprehensive assessments and strategic alignment.
Compile executive-level performance reports for the CEO, summarizing key metrics, trends, and insights to support strategic decision-making and organizational oversight.
Facilitate accountability by conducting performance evaluations grounded in analytical insights and measurable outcomes.
The CEO Office Leadership role requires guiding strategic initiatives, overseeing executive-level projects, and ensuring alignment with the organization’s vision. Responsibilities include collaborating with senior leadership to drive operational excellence, fostering a high-performance culture, and representing the company in key stakeholder engagements. This position demands exceptional leadership, strong decision-making capabilities, and the ability to navigate complex business challenges while maintaining a forward-thinking perspective.
Spearhead the Office of the CEO, transforming it into a high-impact execution powerhouse that drives organizational excellence.
Oversee the strategic agenda and priorities of the CEO to ensure alignment with organizational goals.
Safeguard the CEO’s focus by carefully screening and ranking incoming issues.
Spearhead the management of executive communications and foster meaningful relationships with stakeholders.
Develop and curate high-impact strategic presentations, executive board papers, and concise briefing notes tailored to key stakeholders.
Foster connections between leadership teams internally and with external stakeholders.
Business Transformation & Growth:
Drive organizational evolution and expansion initiatives, fostering innovation and optimizing processes to enhance efficiency and market competitiveness. Implement strategic frameworks to facilitate seamless transitions during periods of change, ensuring alignment with long-term business objectives. Analyze market trends, identify growth opportunities, and develop actionable plans to capitalize on emerging prospects. Collaborate with cross-functional teams to execute transformation projects, monitor progress, and measure outcomes against established KPIs.
Lead and oversee a diverse portfolio of high-impact strategic initiatives, ensuring alignment with organizational goals and driving measurable outcomes. Develop, implement, and track progress against key milestones while maintaining clear communication with stakeholders to foster collaboration and accountability. Evaluate performance metrics, identify risks, and propose data-driven solutions to optimize project delivery and enhance overall efficiency.
We are seeking a highly motivated individual to drive strategic partnerships, fostering collaborations that align with our organizational goals and enhance mutual value. The ideal candidate will possess a proven track record in cultivating and managing high-impact alliances, along with exceptional negotiation and relationship-building skills. Key responsibilities include identifying potential partnership opportunities, negotiating mutually beneficial agreements, and ensuring seamless collaboration across teams. Candidates should have a minimum of five years of experience in partnership development or a related field, along with a strong understanding of market trends and stakeholder engagement. A bachelor’s degree in business, marketing, or a related discipline is required, and an advanced degree is highly desirable. Proficiency in CRM tools and data analysis is essential, as is the ability to work collaboratively in a fast-paced environment.
Continuous Improvement Programs encompass structured initiatives aimed at enhancing operational efficiency, product quality, and overall organizational performance. These programs involve systematic analysis of processes to identify inefficiencies, implement corrective actions, and establish sustainable solutions. Teams collaborate to gather data, measure key performance indicators, and apply methodologies such as Lean, Six Sigma, or Kaiden to drive measurable improvements. Participants are expected to possess analytical skills, problem-solving abilities, and familiarity with continuous improvement frameworks. Responsibilities include conducting root cause analyses, leading cross-functional projects, and fostering a culture of innovation and accountability within the organization.
We seek to identify and pursue new business development opportunities to expand our market presence and enhance revenue streams. This role requires a proactive approach to prospecting, lead generation, and strategic partnerships, ensuring alignment with our organizational goals. Key responsibilities include conducting market research, analyzing industry trends, and evaluating potential collaborations to drive sustainable growth. Ideal candidates should possess strong communication skills, a results-driven mindset, and the ability to cultivate meaningful client relationships. Proficiency in CRM tools and prior experience in business development or sales are highly desirable.
We are seeking a seasoned professional to oversee and execute relocation and infrastructure initiatives, ensuring seamless transitions and robust project outcomes. The ideal candidate will manage logistical planning, coordinate multi-stakeholder efforts, and implement infrastructure upgrades to support operational efficiency and growth. Responsibilities include assessing current systems, designing strategic frameworks, and overseeing execution to minimize disruption while maximizing long-term value. Proficiency in project management methodologies, strong analytical skills, and the ability to navigate complex regulatory environments are essential. Experience in large-scale relocations or infrastructure development is highly preferred, along with demonstrated leadership in driving cross-functional teams toward successful project delivery.
We require candidates to have prior experience in the field. Applicants must demonstrate a minimum of [X] years in a relevant role. Familiarity with [specific skills or tools] is essential. Previous work in [industry or sector] is highly advantageous. A proven track record in [specific responsibilities] is necessary to be considered for this position.
Candidates should possess a minimum of eight to fifteen years of progressively responsible professional experience.
With a minimum of five years of experience in senior leadership, strategic planning, operations management, consulting, project management, or as a Chief of Staff.
Seasoned professionals who have collaborated closely with C-level executives, including CEOs, Founders, Managing Directors, and Executive Leadership Teams, are preferred.
Proven leadership in spearheading cross-functional initiatives and driving business transformation projects to successful completion.
Demonstrates a strong aptitude for effectively juggling numerous responsibilities within dynamic and high-pressure settings.
Accomplished in designing and maintaining key performance indicators, dynamic dashboards, and high-level performance assessments.
Preferred:
Applicants should possess relevant experience in healthcare, professional services, hospitality, luxury services, consulting, education, or multi-site operations.
Bring a proven track record of successfully scaling businesses and driving growth initiatives to fruition.
Familiarity with corporate governance frameworks and executive board reporting mechanisms is required.
Others:
The Chief of Staff will serve as the pivotal leader responsible for guaranteeing that no essential priorities are overlooked while driving the organization’s consistent execution of strategic initiatives into tangible outcomes.
This role is designed as a high-level executive leadership position, distinct from an executive assistant or administrative support function.
Qualified and enthusiastic applicants are encouraged to submit their most recent resume via email to jobs@smile360ng.com, ensuring the job title is included in the subject line.
Qualifications
BA/BSc/HND
Experience Required
8 - 15 years
