About the MNH-ASSIST Project
The MPH-ASSIST project is designed to enhance the consistent availability, accessibility, utilization, monitoring, and reporting of Maternal and Newborn Health (MNH) bundle commodities within supported health facilities. This will be accomplished through multi-stakeholder partnerships involving key Ministries, Departments, and Agencies (MDS)—including the Smog, Spicas, DMA/CMS—and health facilities, alongside collaborators such as FIELD Intelligence, C4SD, CEPAP, TA Connect, Scalar, and CHAI. The initiative aims to establish sustainable systems that ensure seamless last-mile delivery of MNH commodities to facilities, bolster state-level capabilities in planning, funding, and executing logistics, digitize state-level Logistics Management Information Systems (LUIS) for real-time data visibility, implement consumption-driven forecasting and quantification of MNH bundle commodities, and strengthen Drug Revolving Fund (DRF) programs to guarantee a continuous supply of essential MNH commodities.
The initiative seeks to enhance accessibility to comprehensive Maternal, Newborn, and Child Health (MNCH) services by utilizing established financial structures—both government-funded and donor-supported—to safeguard women and their families from economic burdens. These mechanisms encompass national and subnational health insurance programs, no-cost or subsidized MNCH interventions under the BHCPF 2.0 initiative and the HOPE-PHC project, as well as state-level free MNCH programs where applicable.
Role Summary
The Senior MEL Officer will lead the strategic and operational aspects of the project’s Monitoring, Evaluation, and Learning system, overseeing its design, implementation, and ongoing enhancement.
The incumbent will serve as a vital liaison, connecting data systems, including NHL MIS and program dashboards, with strategic programmatic decision-making at the central level and within the five focus states.
The position will provide direct supervision to the MEL Analyst and State Logistics Data Analyst, as well as offer indirect oversight of State Technical Assistants.
The position will be responsible for guaranteeing that all tasks are executed in alignment with established policies, ensuring compliance with regulatory standards, and maintaining high-quality deliverables throughout the workflow. Additionally, the role will involve overseeing project timelines, coordinating with cross-functional teams to facilitate seamless communication, and identifying opportunities for process optimization to enhance efficiency. The individual will also be tasked with monitoring performance metrics, preparing detailed reports for stakeholders, and ensuring that all documentation is accurate and up-to-date. Strong analytical skills, meticulous attention to detail, and the ability to work under tight deadlines will be essential for success in this role.
Delivering accurate, up-to-date, and dependable data sourced from the electronic Logistics Management Information System (Ellis), program dashboards, and field implementation reports remains essential.
We monitor project progress by evaluating performance in relation to the established framework targets.
To gather and analyze data that informs program design, policy engagement, and scaling efforts, ensuring evidence-based decision-making.
Continuous learning and adaptive program management are essential to maintaining relevance and effectiveness in an ever-evolving professional landscape. This role demands a commitment to ongoing skill development and the ability to modify strategies in response to changing circumstances. By fostering a culture of improvement and flexibility, you will ensure that programs remain aligned with organizational goals while delivering measurable results. Your expertise will drive innovation, enhance decision-making, and support sustained growth through dynamic and responsive approaches.
Offer expert technical counsel to SODA and STA’s regarding data utilization and reporting methodologies.
Collaborate effectively with partner Monitoring, Evaluation, and Learning (MEL) teams, including C4SD, FIELD Intelligence, and service delivery partners.
Craft compelling performance visualization decks and supporting materials designed to engage donors and government stakeholders effectively.
Oversee and execute a range of critical duties including developing and implementing strategic initiatives, managing cross-functional teams, and ensuring alignment with organizational goals. Lead projects from inception to completion, monitoring progress, identifying risks, and implementing corrective actions as needed. Collaborate with senior leadership to define priorities, allocate resources effectively, and drive operational excellence. Analyze performance metrics, generate actionable insights, and recommend improvements to enhance efficiency and productivity. Maintain clear communication with stakeholders, providing regular updates and fostering strong relationships to support decision-making. Ensure compliance with company policies, industry regulations, and best practices while upholding the highest standards of accountability and professionalism.
Strategic Monitoring, Evaluation, and Learning (MEL) Leadership: Spearheads the design, implementation, and oversight of comprehensive MEL frameworks to measure program effectiveness, track progress against key performance indicators, and ensure alignment with organizational goals. Drives data-driven decision-making by fostering a culture of continuous improvement, capacity-building initiatives, and stakeholder engagement. Requires expertise in MEL methodologies, strong analytical and leadership skills, and the ability to translate insights into actionable strategies that enhance program impact and accountability.
Spearhead the creation and continuous enhancement of the project’s Monitoring, Evaluation, and Learning (MEL) framework, the theory of change, and the results’ measurement strategy.
Ensure MEL systems are fully compliant with donor specifications and seamlessly integrated with national reporting frameworks.
Integrate data streams across supply chains, financing operations, and service delivery to ensure cohesive and efficient processes.
Responsible for designing comprehensive systems and establishing robust data architectures, ensuring scalability, efficiency, and alignment with business objectives. This role involves defining data models, integrating various data sources, and optimizing storage solutions to support high-performance analytics and reporting. Proficiency in database design, distributed systems, and cloud infrastructure is essential, along with expertise in data governance, security, and compliance frameworks. Collaborates with cross-functional teams to translate business requirements into technical specifications and ensures seamless data flow across enterprise systems.
Spearhead the comprehensive design and execution of data systems from initial conception through full deployment, ensuring seamless integration and operational excellence.
We employ a variety of both digital and traditional paper-based tools to facilitate data collection efforts. This includes utilizing advanced software platforms, mobile applications, and automated systems, as well as maintaining the use of physical forms, surveys, and manual record-keeping when necessary. Our approach ensures comprehensive data capture while accommodating diverse operational needs and preferences.
Develop and maintain dynamic dashboards to monitor and visualize key program performance indicators. Ensure data accuracy and integrity while providing actionable insights to stakeholders through clear, concise reporting. Collaborate with cross-functional teams to define relevant metrics and KPIs aligned with organizational objectives. Conduct regular data validation and analysis to identify trends, discrepancies, or areas for improvement. Present findings in executive summaries and presentations to support strategic decision-making. Proficiency in dashboard tools (e.g., Tableau, Power BI) and strong analytical skills required.
We develop and maintain dynamic dashboards and real-time performance monitoring systems to provide stakeholders with immediate visibility into operational metrics and KPIs.
Ensure the flawless incorporation of NHL MIS and Ellis systems.
Data Management & Quality Assurance involves ensuring the accuracy, integrity, and security of organizational data through systematic processes and stringent controls. This role requires meticulous attention to detail to identify discrepancies, implement corrective measures, and maintain high standards of data quality. Responsibilities include validating data inputs, performing regular audits, and adhering to industry regulations and best practices. Additionally, the position demands proficiency in data management tools and methodologies to optimize efficiency and reliability in data handling operations.
Develop and implement data governance frameworks to ensure consistent compliance and standardization at every organizational level.
Conduct comprehensive Data Quality Assessments (Dias) and execute rigorous validation exercises to ensure the accuracy, consistency, and reliability of data assets.
Periodically perform on-site spot-checks and verification visits to ensure compliance and accuracy.
Verify the consistency and accuracy of data by cross-referencing multiple sources, including Logistics Management Information Systems (LUIS), facility registers, and financial records.
Performance Monitoring and Reporting: Oversee the continuous evaluation and analysis of system performance metrics to identify trends, anomalies, or areas requiring optimization. Prepare comprehensive reports detailing performance benchmarks, key insights, and actionable recommendations for stakeholders to facilitate informed decision-making and drive operational improvements.
Monitor and evaluate critical program metrics, such as:
Monitoring inventory levels, analyzing consumption patterns, and evaluating stock out frequencies for MNH commodities are essential tasks to ensure product availability and operational efficiency.
We are seeking a professional who will monitor and report on key performance metrics, including order fill rates, facility reporting rates, and order turnaround time to ensure operational efficiency and accuracy. This role will require diligent tracking of these indicators to identify trends, address discrepancies, and support continuous improvement initiatives within the organization. Strong analytical skills and attention to detail are essential to maintain high standards of data integrity and reporting consistency.
Delivers DRF budgeting and replenishment activities, ensuring alignment with established targets.
NHL MIS adoption, utilization, and reporting completeness and timeliness are required across all states to ensure consistent data integrity and operational efficiency.
Prepare monthly, quarterly, and annual reports to ensure accurate and timely documentation of financial performance, operational metrics, and strategic progress. This role requires meticulous attention to detail to compile, analyze, and present data in a clear, concise, and professional manner, supporting informed decision-making across the organization.
Craft donor updates, reports, technical briefs, and executive dashboards to facilitate informed leadership decision-making.
Facilitating continuous learning, adaptability, and the efficient management of organizational knowledge is a core responsibility. This role involves cultivating an environment where information is readily shared, skills are consistently developed, and insights are leveraged to drive innovation and improvement. Additionally, the position requires actively identifying and implementing strategies to enhance learning processes while ensuring that institutional knowledge is preserved, updated, and made accessible to all relevant stakeholders.
Conduct quarterly data review and learning sessions in collaboration with technical partners such as FIELD and C4SD.
Develop data-driven recommendations to inform program modifications, advocate for policy changes, and optimize resource distribution.
Document and share effective methodologies, key insights, and real-world examples, including case studies and success stories, to foster organizational learning and continuous improvement.
Responsible for conducting comprehensive evaluations and performing detailed research, this role involves analyzing data, assessing performance metrics, and identifying key trends to inform strategic decision-making. The position requires strong analytical skills, proficiency in research methodologies, and the ability to synthesize complex information into actionable insights. Additionally, the role demands meticulous attention to detail, critical thinking, and a commitment to maintaining high standards of accuracy and thoroughness in all findings.
Lead and coordinate:
Conducting baseline, midline, and Edline assessments forms a critical component of our project evaluation framework. These assessments are systematically carried out at distinct intervals—prior to program initiation, midway through implementation, and upon completion—to gauge progress, measure impact, and identify areas for improvement. Each evaluation phase involves collecting comprehensive data, analyzing key performance indicators, and comparing results against predefined benchmarks to assess effectiveness and inform strategic adjustments. Strong analytical skills, meticulous attention to detail, and proficiency in data interpretation are essential for accurately interpreting findings and supporting evidence-based decision-making. Familiarity with assessment methodologies and tools is also required to ensure consistency and reliability in measurement across all phases.
Routine monitoring and specialized research initiatives are conducted to assess performance, identify trends, and evaluate outcomes. These efforts involve systematic data collection, analysis, and reporting ensuring compliance with established standards and to support evidence-based decision-making. Additionally, targeted investigations are undertaken to address specific operational challenges, validate findings, or explore new methodologies that enhance efficiency and effectiveness.
Support the execution of project evaluations with an emphasis on:
We oversee the comprehensive management of commodity logistics data, encompassing the entire process from initial procurement to final delivery. This role involves maintaining precise records, ensuring data accuracy, and optimizing supply chain efficiency through detailed tracking and reporting. Candidates must demonstrate proficiency in logistics software, strong analytical skills, and the ability to collaborate with cross-functional teams to resolve data-related issues. Responsibilities include validating shipment data, identifying discrepancies, and implementing corrective measures to enhance operational performance.
DRF budgeting, allocation, and replenishment processes are meticulously tracked and optimized to ensure financial efficiency and operational effectiveness. These metrics involve strategic budget planning, resource distribution, and timely stock replenishment to maintain optimal inventory levels while adhering to fiscal constraints. The role requires a deep understanding of financial forecasting, resource management principles, and inventory control systems to drive cost-effective decision-making and sustain supply chain continuity.
LMIS digitization and uptake
Conduct thorough evaluations of trends and outcomes to maintain high standards of accuracy and insight.
Strengthening and mentoring capacity entails equipping individuals and organizations with the skills, knowledge, and tools necessary to enhance their effectiveness and sustainability. This involves providing targeted training, guidance, and ongoing support to foster professional growth and improve operational performance. The role demands a proactive approach to identifying developmental needs, designing customized interventions, and measuring impact to ensure continuous improvement and long-term success.
Supervise the enhancement of monitoring and evaluation (M&E) capabilities for state and local government area (LGA) officials, as well as health facility staff.
Devising comprehensive training and mentorship resources encompassing the following areas:
Responsibilities include gathering and compiling data, followed by the preparation of comprehensive reports to ensure accuracy and relevance. This role requires meticulous attention to detail to maintain high standards in data integrity and reporting precision. Proficiency in data collection tools and methodologies is essential, along with the ability to analyze information effectively to derive meaningful insights. Strong organizational skills are necessary to manage multiple data sources and meet reporting deadlines consistently.
To enhance organizational decision-making processes, this role involves utilizing data as a critical resource. The incumbent will gather, analyze, and interpret data to derive actionable insights that inform strategic initiatives. Proficiency in data analysis tools and methodologies is required, along with the ability to translate complex findings into clear, concise recommendations. Responsibilities include identifying data sources, performing statistical analyzes, and presenting insights to stakeholders. Strong analytical skills, attention to detail, and effective communication are essential to drive informed business decisions.
The position involves overseeing the management and operation of LUIS (Logistics Management Information System) and DRF (Data Reporting Framework) data systems, ensuring their accuracy, efficiency, and compliance with organizational standards. Responsibilities include maintaining data integrity, generating insightful reports, and troubleshooting system issues to support data-driven decision-making. Candidates must possess strong technical proficiency in data management, experience with LUIS and DRF systems, and a keen attention to detail. Familiarity with data analysis tools and adherence to data security protocols are also required.
Partner and stakeholder coordination involves cultivating and maintaining strong relationships with key stakeholders, internal teams, and external partners to ensure alignment on goals, objectives, and project outcomes. This role requires effective communication, negotiation, and collaboration to address diverse interests, mitigate conflicts, and foster consensus. You will be responsible for identifying stakeholders, assessing their influence and interest, and developing tailored engagement strategies to maximize support and minimize resistance. Additionally, you will act as a liaison between leadership and external parties, ensuring transparency, timely updates, and adherence to organizational policies and procedures.
Coordinate monitoring, evaluation, and learning (MEL) activities for the project in alignment with the Center for Sustainable Development (C4SD) and FIELD initiatives, ensuring cohesive integration and collaborative execution across all stakeholders.
Engage in collaborative data review sessions and cross-functional learning forums to foster knowledge exchange and alignment.
Offer expert technical perspectives to inform policy formulation, advocacy initiatives, and program design evaluations.
Key Performance Indicators (KPIs) serve as measurable metrics that evaluate the efficiency and effectiveness of specific business processes, aligning them with strategic objectives to drive organizational success. These indicators provide quantifiable data to assess progress toward predefined targets, ensuring accountability and continuous improvement across all operations. By monitoring KPIs, leadership can identify trends, pinpoint inefficiencies, and make informed, data-driven decisions to optimize performance and enhance overall productivity.
The punctuality and precision of MEL reports are of utmost importance.
Maintains meticulous accuracy and completeness of data for all states.
Significant enhancements are expected in critical performance metrics, including stock out rates, reporting rates, and DRF functionality.
Enhances the effectiveness of data utilization in decision-making processes at both the state and facility levels.
Enhancing the professional skills and expertise of MEL staff and partners is a key focus area.
Candidates must possess a bachelor’s degree in a relevant field or demonstrate equivalent professional experience. Strong analytical and problem-solving skills are essential, along with proficiency in data analysis tools and software. Excellent communication abilities, both written and verbal, are required to convey complex information clearly. Experience with project management and a track record of delivering results within deadlines are highly valued. Familiarity with industry-specific regulations and compliance standards is necessary. The ability to work independently and collaboratively in a team environment is crucial.
Education:
A Bachelor’s degree in Statistics, Epidemiology, Public Health, Economics, or a closely related discipline is required.
A master’s degree is required, or it is strongly preferred.
Accumulated experience in collaborating with cross-functional teams to drive project success, along with a proven track record in [specific industry or field, if mentioned]. Demonstrated expertise in [specific skills or tools, if mentioned], supported by a minimum of [X years] in a relevant role. Adept at [key responsibility, if mentioned], with a focus on delivering measurable outcomes through strategic planning and execution. Strong problem-solving abilities, coupled with excellent communication skills, to navigate complex challenges and foster team cohesion.
A minimum of five years of progressively responsible experience in Monitoring, Evaluation, and Learning (MEL) is required, along with prior experience in a supervisory capacity.
Experienced professionals with a strong background in overseeing Monitoring, Evaluation, and Learning (MEL) systems for donor-funded initiatives are sought. This role requires demonstrated expertise in managing projects funded by prominent organizations such as the Gates Foundation, USAID, the Global Fund, and similar entities.
Delivers successful execution of expansive health initiatives spanning multiple states or large-scale operations within the healthcare sector.
Individuals with a background in enhancing health systems or managing supply chain and commodity initiatives are encouraged to apply.
Technical Expertise: Demonstrates a comprehensive understanding of technical principles, methodologies, and tools essential to the role. Applies specialized knowledge to analyze complex problems, develop innovative solutions, and optimize system performance. Proficient in leveraging advanced technologies to enhance operational efficiency and drive continuous improvement. Maintains up-to-date awareness of industry trends, emerging tools, and best practices to ensure technical excellence and alignment with organizational objectives.
Proven ability to effectively utilize and operate within software, tools, and systems relevant to the role. Experience with industry-standard applications, programming languages, or platforms as required for the position. Strong familiarity with technical methodologies and best practices to ensure optimal performance and efficiency in job-related tasks.
Professionals seeking this role must possess proficiency in data analytics and visualization tools, including Excel, Power BI, and Tableau.
DHIS2 and NHL MIS/Ellis are integral digital health and logistics management systems widely implemented to enhance healthcare data systems and supply chain operations. These platforms streamline the collection, analysis, and dissemination of critical health and logistics data, ensuring efficient decision-making and resource allocation. As key components of modern digital infrastructure, they require professionals skilled in system implementation, maintenance, and optimization to support seamless functionality. Proficiency in these platforms, along with expertise in data management, system administration, and user training, is essential for roles focused on maximizing their operational impact.
Mobile data collection platforms, such as OK, KoboToolbox, and Comm Care, are essential tools for gathering, managing, and analyzing information in the field.
Strong expertise in a relevant technical or functional domain is required, encompassing a deep understanding of industry standards, best practices, and emerging trends. Candidates must demonstrate proficiency in applying theoretical concepts to practical challenges while ensuring alignment with organizational objectives.
Develops and maintains results frameworks, systematically tracking key indicators to measure performance and progress toward established objectives.
Data quality assurance methodologies encompass systematic processes designed to verify and maintain the integrity, accuracy, and consistency of data across systems. These methodologies involve establishing robust validation rules, implementing automated checks, and conducting periodic audits to identify discrepancies or anomalies. Professionals in this field assess data against predefined standards, correct inaccuracies, and document issues to ensure compliance with organizational policies and regulatory requirements. They also collaborate with cross-functional teams to enhance data governance frameworks, improve reporting accuracy, and mitigate risks associated with poor data quality.
DRF systems expertise and proficiency in health financing analytics are strongly preferred qualifications for this role.
Core proficiencies encompass a comprehensive array of essential skills and capabilities vital for success in the role. These include a robust understanding of industry-specific methodologies, exceptional analytical and problem-solving acumen, and the ability to communicate effectively with stakeholders at all levels. Proficiency in relevant software applications, adherence to best practices, and a commitment to continuous professional development are also required. Additionally, the position demands strong organizational skills, meticulous attention to detail, and the capacity to manage multiple priorities in a fast-paced environment.
Demonstrates exceptional aptitude for analytical reasoning and strategic planning.
Proficient in interpreting and visualizing complex data sets with a high degree of accuracy and clarity.
Maintains an exceptional standard of integrity and demonstrates meticulous attention to detail in all responsibilities.
Exceptional proficiency in leadership, coaching, and team management is essential. Demonstrated ability to guide, develop, and oversee teams effectively is required. Strong interpersonal skills to inspire and motivate others are critical.
Proven ability to effectively communicate with diverse stakeholders and cultivate productive working relationships.
Demonstrated capability to navigate intricate, multi-party collaboration scenarios with agility and effectiveness.
Qualifications
BA/BSc/HND
Experience Required
5 years
