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Home Jobs Lagos SMS Value-Added Services Technical Support Specialist

SMS Value-Added Services Technical Support Specialist

Gemini Engineering  · ICT / Telecommunication

Full Time Lagos
Lagos
Deadline: 10 September 2026
Posted June 11, 2026

Job description

Gemini, a leading telecommunications solutions provider with a well-established presence in Lagos and Abuja, specializes in WAS and SMS aggregation, content development for value-added services, and telecoms consulting. Committed to delivering exceptional solutions, we seek to onboard a Telecoms WAS Platform Engineer to oversee the critical Linux servers underpinning our operations. The successful applicant will oversee the management and optimization of our SMS messaging infrastructure, facilitate seamless integration with third-party APIs, and ensure uninterrupted system interoperability.

Job Description:

We are seeking a highly motivated, skilled professional to join our dynamic team as a [Job Title]. The successful candidate will be responsible for [briefly mention key responsibilities, e.g., developing and implementing strategic marketing campaigns]. Additionally, the role involves collaborating with cross-functional teams to [mention another key task, e.g., streamline operational processes].

Candidates must possess [X] years of experience in [relevant field], along with proficiency in [specific skills or tools, e.g., data analysis or CRM software]. Strong communication, problem-solving abilities, and a commitment to delivering high-quality results are essential. Responsibilities include [list key duties, e.g., managing client relationships, analyzing market trends], ensuring compliance with organizational policies and industry standards. The ideal applicant will demonstrate [mention soft skills, e.g., leadership, adaptability] and a passion for driving innovation within the team.

Bachelor’s degree in a relevant field or equivalent practical experience is required. Proven expertise in [specific skills, e.g., data analysis, project management, or software development] is essential. Strong problem-solving abilities and meticulous attention to detail are critical. Experience with [specific tools, methodologies, or industries] is highly desirable. Excellent communication skills, both written and verbal, are necessary to collaborate effectively. The ability to work independently and manage multiple priorities in a fast-paced environment is expected. Familiarity with [specific regulations, frameworks, or standards] is a plus. A commitment to continuous learning and professional development is encouraged.

Proficiency in utilizing the SMPP protocol and SMS gateway systems is required.

Proficiency in telecommunications protocols, messaging flows, and SMSC integration is required.

Proficient in VPN technologies, including IKE/IPsec, SSL, and WireGuard, as well as security applications on Linux systems.

Proficiency in Linux-based systems and foundational scripting languages, including Bash, Shell, Perl, or Python, is required.

Proficiency in designing, developing, and implementing APIs, along with expertise in integrating systems via RESTful APIs, JSON, XML, and SOAP protocols, is required.

Proficient in diagnosing technical issues with a proven ability to leverage tools such as Wireshark or Postman, among others.

Proficiency in database technologies including MySQL, PostgreSQL, MongoDB, and similar systems is required.

Demonstrated proficiency in overseeing projects and effectively managing time to meet deadlines and deliver results.

Proficient in both autonomous and collaborative work environments.

Proven ability to quickly assimilate new concepts and methodologies, coupled with strong proficiency in overseeing multiple high-priority initiatives while delivering effective solutions to complex challenges.

Proven ability to communicate effectively, both in writing and verbally, is essential.

Familiarity with the Microsoft Office suite is required.

Oversee and execute critical responsibilities encompassing project management, operational oversight, and strategic alignment to ensure organizational objectives are met. Lead cross-functional teams to streamline processes, enhance productivity, and drive continuous improvement initiatives. Develop and implement policies, procedures, and performance metrics to monitor progress, mitigate risks, and maintain compliance with industry standards. Collaborate with senior leadership to align departmental goals with broader company vision, fostering a culture of accountability and excellence. Provide mentorship and guidance to team members, cultivating talent and fostering professional growth within the organization.

Develop, deploy, and ensure the seamless operation of SMPP-based SMS gateways designed to handle large-scale messaging requirements.

Design and deploy RESTful and SOAP-based APIs to facilitate SMS delivery, comprehensive reporting, and advanced analytics.

Monitor and maintain SMPP connections to minimize downtime and maximize operational efficiency while ensuring peak performance at all times.

Collaborate with telecom providers and clients to initiate and maintain SMPP connections.

Examine system logs to troubleshoot messaging failures, latency problems, and delivery discrepancies.

Collaborate with various vendors and telecommunications providers to enhance SMS routing efficiency and develop competitive pricing strategies.

Create automation solutions and scripting tools to enhance the efficiency of messaging workflows.

Familiarize yourself promptly with our existing Aggregator Platform through active collaboration with our technical partners.

Professionally configuring various VPN tunnels and resolving VPN and networking issues within live environments are essential duties.

Proficiency with the TCP/IP stack and foundational networking protocols, along with familiarity in firewall policies, routing protocols, virtual interfaces, and user authentication protocols, is required.

Proficient in developing and optimizing both user-space and kernel-space traffic flow paths. Experience with performance tuning for VPN traffic paths is advantageous.

Proficiency in gateway, firewall, and router technologies is essential for this role.

Proficiency in TCP/IP addressing, routing mechanisms, and troubleshooting methodologies is required.

Responsible for deploying and configuring mail services, firewalls, and network infrastructure to ensure optimal performance and security.

Managing a project through all stages, from initial planning to final delivery, ensuring timely completion and adherence to specifications.

Qualifications

BA/BSc/HND

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