Job Summary
We are seeking an enthusiastic NYSC member to join our team as a Client Service / Front Desk Officer.
The ideal candidate will provide exceptional customer service and manage front desk operations efficiently.
Key Responsibilities
Front Desk Management:
Welcome and attend to visitors in a friendly and professional manner.
Manage incoming calls, emails, and inquiries promptly and professionally.
Maintain a neat and organized reception area.
Customer Relationship Management:
Build and maintain positive client relationships.
Address client concerns, identify solutions, and follow up to ensure resolution.
Social Media Management:
Manage and maintain the company’s social media presence on platforms like Instagram and Facebook.
Post engaging content and track performance across multiple accounts.
General Operations Management:
Provide clients with regular updates on project progress.
Manage customer data with accuracy and ensure privacy.
Develop and implement feedback or complaints procedures for continuous improvement.
Qualifications & Experience
Bachelor’s Degree in Marketing, Mass Communication, or a related field.
Must be a current NYSC member.
Must reside in Lekki or surrounding areas.
Preferably Female (for gender balance).
Strong problem-solving and organizational skills.
Excellent verbal and written communication abilities.
Proficiency in Microsoft Office tools (Outlook, Word, Excel).
Exceptional phone etiquette and interpersonal skills.
Positive attitude, sense of humor, and passion for fostering meaningful client interactions.
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Interested and qualified candidates should send their CV to: hnyfurniture@gmail.com using the Job Title as the subject of the mail.
Apply via :
hnyfurniture@gmail.com