The Solutions & Research Engineer is responsible for ensuring efficient service delivery to the customers and ensure customer satisfaction for all new services and support related service. He will have the responsibility of contributing towards the research, design and implementation of functionality that will propel ipNX products and market-leading solution to the next level. Also, he is to Provide technical support through collaborative partnership to deliver high quality and reliable network performance.
Duties and Responsibilities:
Restore service failures for Corporate Customers within 4 hours of its occurrence.
Understand implementation and integration of technical hardware and software solutions.
Provide high level system design and the development of proofs of solution and value.
Restore service failures for Retail Customers within 24 hours of its occurrence.
Plan and execute nodes/segment that require preventive maintenance on the network.
Conduct collaborative system specifications, system integration, and evaluation of system functions.
Audit and collate information for the fiber outside plant network.
Prepare the as-maintained documentation within region/subregion managed for the O&M Unit.
Adhere to controls to provide security for operating systems, software, and data.
Investigate, design, plan, and coordinate implementing infrastructure technology for IT networks.
Requirements
BEng Computer Engineering, BEng Electrical Electronics or any IT related degree. (2.2/ Upper Credit Minimum)
CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)
MSc involving Engineering, Sciences, Mathematics or similar fields
3 years of experience with Fiber to the Home (FTTH) infrastructure, and experience in construction on new outside and inside plant (OSP/ISP) fiber infrastructure
Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE
Basic experience with basic configurations of enterprise or carrier grade networking equipment such as routers, switches, firewalls, encoders, optics, and Dense Wavelength Division
Multiplexing(DWDM)
Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN)
go to method of application »
Use the link(s) below to apply on company website.
Apply via :