We are seeking a dynamic individual to join our team in the capacity of the specified position. This role is designed to leverage your expertise in key areas while providing opportunities for professional growth and development. Candidates must possess a minimum of five years of relevant experience, along with a proven track record of achieving measurable results in their field. Additionally, proficiency in industry-standard software and tools is required, along with strong analytical and problem-solving skills. The successful applicant will be responsible for executing core responsibilities, including project management, cross-functional collaboration, and strategic planning to drive organizational success. Exceptional communication and leadership abilities are essential for effectively engaging with stakeholders and guiding team initiatives.
We are seeking a proactive, analytical, and technology-minded NYC Corner to support our expanding technology solutions provider as part of our Technical Operations team. The position blends desktop IT support duties with entry-level responsibilities in Network Operations Center (NOC) monitoring.
This role necessitates periodic physical hardware interaction, server rack installations, and on-site technical assistance within our infrastructure, prompting us to prioritize a Male Support Specialist to achieve a more balanced team composition.
What You Will Do
Monitor system uptime, performance metrics, and alerts vigilantly using our network monitoring tools to maintain optimal operational efficiency.
Provide first-line technical assistance by diagnosing and resolving fundamental hardware, software, and network-related challenges encountered by internal employees and remote users.
Incident management responsibilities include logging system alerts, promptly escalating critical network errors to senior engineers, and monitoring issues throughout the resolution process.
Assist with the installation and configuration of workstations, the termination of cables, the installation of patch panels, and the setup of routers and switches.
Maintain precise records of daily network health reports and IT asset inventories to ensure comprehensive documentation.
What We Are Looking For
Currently, serving National Youth Service Corps (NYC) member seeking a Primary Place of Assignment (PPA) within IKEA or its immediate vicinities.
A degree in Computer Science, Computer Engineering, Electrical/Electronic Engineering, or a comparable technical discipline is required.
go to method of application
Qualified individuals interested in the position are encouraged to submit their CV and NYC Call-up/Deployment letter to recruitment.communication1@gmail.com, ensuring the job title is clearly indicated in the subject line of the email.
Qualifications
BA/BSc/HND
