Job Summary:
The Deposit Mobilization Officer plays a crucial role in the growth and sustainability of Neptune Microfinance Bank by actively sourcing and mobilizing deposits from individual and corporate clients. The role requires a proactive approach to building and maintaining relationships, promoting our range of financial products, and achieving deposit mobilization targets.
Key Responsibilities:
Deposit Mobilization:
Actively engage in deposit mobilization activities through various channels including direct sales, marketing campaigns, and relationship building.
Identify potential clients and businesses that could benefit from Neptune Microfinance Bank’s deposit products.
Educate clients on the benefits of various deposit products and services offered by the bank.
Drive initiatives to attract and retain deposits from individuals, businesses, and institutional clients.
Client Relationship Management:
Build and maintain strong relationships with existing and potential clients to deepen trust and enhance customer retention.
Provide personalized financial advice and solutions tailored to the client’s needs.
Address client inquiries and concerns promptly and professionally.
Monitor and assess client satisfaction levels to ensure continuous improvement of services.
Sales and Marketing:
Develop and implement strategies to promote deposit products and increase brand awareness.
Participate in marketing campaigns, seminars, and community events to generate leads and enhance the bank’s visibility.
Collaborate with marketing and product development teams to create effective promotional materials.
Compliance and Documentation:
Ensure compliance with regulatory requirements and internal policies during the deposit mobilization process.
Maintain accurate records of client interactions, transactions, and other relevant information.
Prepare regular reports on deposit mobilization activities, performance metrics, and market trends.
Professional Development:
Stay updated with industry trends, market conditions, and competitor activities.
Participate in training programs and workshops to enhance knowledge of financial products and sales techniques.
Continuously strive to improve personal performance and contribute to the overall success of the team and the bank.
Requirements:
Education: Bachelor’s degree, ND, HND in Business Administration, Finance, Economics, or a related field.
Experience: Proven experience in deposit mobilization, sales, or customer relationship management within the financial services industry.
Knowledge: Strong understanding of financial products, services, and regulatory requirements.
Skills:
Excellent communication skills, both verbal and written.
Strong interpersonal skills with the ability to build rapport and maintain relationships.
Effective negotiation and influencing abilities.
Ability to work independently and collaboratively within a team.
Proficiency in MS Office (Word, Excel, and PowerPoint) and familiarity with CRM software is an advantage.
Attributes:
Goal-oriented with a strong drive to achieve targets and deliver results.
Integrity, professionalism, and a commitment to providing exceptional customer service.
Analytical mindset with the ability to interpret data and make strategic decisions.
Adaptability and willingness to learn and grow professionally.
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Interested candidates should submit their CV and a cover letter outlining their qualifications and experience to recruitmentnmfb@gmail.com
Apply via :
recruitmentnmfb@gmail.com