Job Summary
The Business Process Analyst is tasked with analysing, designing, and enhancing business processes to drive efficiency and cost-effectiveness within the Business Operations unit.
This role supports data-driven decision-making and assists in achieving the organization’s strategic objectives through streamlined operations.
Scope and Impact
Analysis and redesign of business processes for operational efficiency
Project management for process improvement initiatives
Collaboration with other departments to ensure process alignment
Duties & Responsibilities
Process Analysis and Design:
Evaluate and document current processes, identifying inefficiencies and improvement opportunities.
Conduct data-driven assessments to understand workflow bottlenecks and redundancies.
Create and maintain detailed process maps and documentation to support redesigned workflows.
Process Improvement Implementation:
Work with the Operations Implementation and People Performance Executive to roll out recommended process improvements.
Oversee implementation timelines and allocate resources for process change projects.
Test new processes, gathering feedback to continuously refine workflows.
Project Management:
Lead end-to-end process improvement projects, including planning, resource allocation, and monitoring progress against timelines.
Utilize project management tools to track milestones, ensure deadline adherence, and manage resources effectively.
Communicate project updates, challenges, and achievements to the Head of Business Operations.
Reporting and Performance Monitoring:
Develop and maintain metrics to assess the impact and effectiveness of implemented processes.
Prepare reports on performance trends, providing insights and recommendations for further optimization.
Ensure compliance of implemented processes with Nigerian regulatory and internal standards.
Requirements
Candidates should possess a Bachelor’s Degree with 2 years relevant work experience.
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Interested and qualified candidates should send their Applications to: careers@conceptgroup-ng.com using the Job Title as the subject of the mail.
Apply via :
careers@conceptgroup-ng.com