We are seeking a meticulous and detail-oriented Operations Associate to join our dynamic team. This role is crucial in ensuring the smooth functioning of our operations, with a particular emphasis on creating and managing client application processing and other documentation. The ideal candidate will have a strong background in writing, as crafting clear, concise, and accurate documentation is a core aspect of this role. The Operations Associate will play a pivotal role in maintaining operational efficiency and supporting continuous improvement initiatives within the organization.
Qualifications
A Bachelor’s degree in Business Administration, English, Communications, STEM or a related field.
Proven experience in operations, administrative roles, or technical writing.
Proven experience in creating and managing SOPs or similar documentation.
Proficiency with word processing and spreadsheet software (Microsoft Word, Excel, Google Docs, Google Sheets).
Familiarity with tools like Notion, or similar platforms.
Communication Tools: Experience with email clients, messaging platforms (e.g., Slack, Zoho), and video conferencing software (e.g., Zoom, Meet).
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zfrmz.com