Key Responsibilities
System Maintenance and Monitoring:
Assist in the daily monitoring of systems and other IT infrastructure.
Perform routine system checks and maintenance tasks to ensure optimal operation.
User Support:
Provide first-line support to end-users for IT-related issues, resolving technical problems, and answering queries.
Escalate complex issues to management team members when necessary.
Software and Hardware Management:
Install, configure, and update software applications and operating systems.
Assist in setting up and maintaining hardware components including desktops, laptops, and peripheral devices.
Security and Backup:
Implement and monitor security measures to protect IT systems and data from breaches or attacks.
Perform regular data backups and ensure disaster recovery processes are in place.
Documentation and Reporting:
Maintain accurate records of system configurations, changes, and incidents.
Generate IT assets reports and regular updates.
Track all IT-related requisition expenses for optimal spending.
Compliance and Best Practices:
Adhere to IT policies, procedures, and best practices.
Stay updated with industry trends and emerging technologies to suggest improvements.
Project Assistance:
Support IT projects,such as system upgrades, migrations, and new installations.
Collaborate with team members to ensure project milestones are met.
Qualifications
Education: Bachelor’s Degree in information technology, Computer Science, or a related field.
Experience: 0 – 2 years of experience in IT support or systems administration.
Certifications: Any related additional certifications are advantageous.
Interested and qualified candidates should send their CV to: emporgjobs@yahoo.com using the Job Title as the subject of the email.
Apply via :
emporgjobs@yahoo.com