JOB OBJECTIVES:
The Branch Manager is responsible for selling the company’s liability generation products as well as meeting and exceeding assigned target by the company.
The primary focus will be Liability generation, onboarding of companies for group loan and corporate lending.
He/She will also be expected to deliver bespoke value-added service and customer experience to current and prospective clients.
We are sourcing for wealth management managers for our Victoria Island Lagos, Abuja & Ibadan branches.
RESPONSIBILITIES:
The specific and general functions are shown below:
Funds mobilization and process management
Loan sales and process management
Branch relationship management both internal and external.
Branch administration and profitability
Staff engagement and management
Proactive with new to bank and ensuring strong service delivery
Branch management and organization
Follow up on clients account to ensure minimal withdrawal
Follow through customers documentation from end to end to always ensure that all requirements are met
Process customers request and ensure prompt service delivery
KEY PERFORMANCE INDICATOR
Drive up revenue of sales by supporting loan sales through identifying opportunities from customers
Achieve 100% of your investment/deposit target to support the company’s financial goals
Achieve diversification of the treasury portfolio in relation to its’ offerings
Grow the Corporate Lending portfolio of the branch
Ensure 100% KYC compliance
Reduce departments expenditure through cost saving initiatives
Support colleagues in meeting customers and closing complex deals
Have exceptional product knowledge and always communicate clearly and ensure customer understanding
Deliver superior customer experience by establishing and enforcing organizational standards
Efficiency in running branch operations and processes
Complete and clear documentation of customer request and interactions
Clear and precise report on branch activities and performance
Coaching team members to improve on leadership and job performance
EDUCATION AND QUALIFICATIONS:
The minimum entry requirement for this role is:
Education – A Bachelor’s Degree in Business Administration, Marketing, Banking and Finance and any other related course.
Professional certifications in marketing and customer relationship management are essential
Experience- Minimum of 7 years or more in the financial sector
Skill, Knowledge and Abilities
Possess good understanding of the company’s product
Sound presentation and negotiation skills
Smart, agile, and presentable (ability to represent the FCL person)
Excellent communication skills, strong selling and marketing skills.
Strong knowledge of target characteristics and effective management skill
Managing various projects, work, technical support, etc.
Developing and maintaining positive internal customer rapport
Good Organizational skills, management and analytical skills.
Excellent Interpersonal and communication skills
Apply via :
www.linkedin.com