Job Summary
We are seeking to hire an Operations Lead.The Operations lead is responsible for developing strategy, implementing, and managing operations processes and systems to ensure a high level of efficiency and customer satisfaction.
Also responsible for interpreting data to aid strategic decision.
Responsibilities
Manage and ensure smooth day-to-day operations of critical business workflows, developing specifications/guidelines and resolving escalations.
Implement continued process improvement and re-engineer processes in collaboration with policy, tools, training to increase performance and standardization.
Lead deep dive and root cause analyses to identify operational gaps and develop recommendations for solutions.
Contribute to strategic projects to drive internal quality and efficiency metrics and execute with cross-functional teams.
Plan inventory and oversee plant and warehouse efficiency.
Manage operational budgets, forecasts, and actuals.
Perform quality controls; develop and monitor production KPIs.
Develop, document, communicate, implement, and monitor processes based on business goals/objectives and ensure compliance.
Conduct business performance reviews; make recommendations on improving policies, procedures and develop plans to scale business operations.
Research and recommend channels to reduce production cost, eliminate errors and ensure delivery of excellent customer service.
Coordinate with the HR department to ensure hiring plans meet business needs.
Consider the needs of external and internal stakeholders and incorporate them into new strategic plans.
Ensure all systems operate smoothly and align with our quality standards.
Collate data from various department; interpret data by generating current company picture and project future company and market strategy.
Performs other duties as required.
Requirements
Interested candidates should possess a BSc Degree with at least 2 years of work experience.
Interested and qualified candidates should send their CV to: info@econation.co using the job title as the subject of the mail.
Apply via :
info@econation.co