Job Description
The Field Sales Specialist will report to the Field Sales Team Lead and have overall responsibility for driving sales and expanding the customer base by visiting potential clients in person. This role involves building strong relationships, understanding customer needs, and presenting suitable products or services. The Field Sales Agent will work closely with the Sales Manager to achieve sales targets and contribute to the overall growth of the company.
Responsibilities
Meet required MoM financial targets/sales budgets.
Meet performance, KPIs, service level, quality standards, and customer satisfaction.
Identify and resolve issues in the sales process.
Provide correct and complete information to customers on the organization’s products and services.
Convert potential customers into sales. – Receive and resolve customer inquiries, requests, and complaints within stipulated SLAs.
Ensure correct and complete documentation of customer interactions according to standard operating procedures.
Timely provision of required activities, reports, feedback, or information (Call memo and other activities reporting).
Provide feedback on processes, products, and procedures for business improvement.
Update job knowledge: attend mandatory training and development sessions to stay updated on product/service/company.
Qualifications
Minimum of 2 years of experience in fintech (loan sales)
A Bachelor’s degree from an accredited university.
Must have completed NYSC.
Great in-depth knowledge of Market penetration
High energy, creative thinking, and a demonstrated history of driving result
High level of attention to detail
Collaborative mindset, excellent communication and presentation skills
We are the place for you, if:
You are uncompromising in searching for the best way to get things done. You can balance a healthy respect for rules with creative, high-impact ways to outperform the status quo.
You have deep experience in connecting strong teamwork abilities with outstanding individual execution.
You are driven by creating a meaningful impact for our users and in the process delivering outstanding business results.
What’s in it for you
You’ll receive competitive compensation and benefits and the opportunity to build and learn within a flat, performance-focused culture.
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