Head of Sales (Wealth Management) Chief Technology Officer Head Telesales Product Support Officer Head Transformation

DIRECT REPORTS: HEADS BROKERS, HEAD TREASURY, HEAD TELESALES, HEAD IMTT 

LINE SUPERVISOR: MANAGEMENT 

JOB SUMMARY 

The ideal candidate should have a passion for improving sales efficiency and must be adept at transforming processes to achieve better performance across teams. Key responsibilities include overseeing daily operations, optimizing lead conversion, analyzing growth trends, and continuously improving the sales process. The candidate will also be responsible for managing recruitment and staffing to ensure the sales team is equipped to meet targets. This role is not limited to candidates with experience in the financial industry, but rather someone who can quickly grasp the company’s products and processes and drive a performance-oriented sales culture.

SCOPE AND IMPACT

The Head of Sales will play a pivotal role in refining and optimizing the sales processes, enhancing team performance, and ensuring that the department consistently meets and exceeds targets. This role requires an innovative leader capable of developing and implementing strategic initiatives to optimize sales operations across all regions. The ideal candidate will not only understand the product offerings but will also streamline the recruitment and training of highperforming sales teams to ensure departmental success. 

Duties and Responsibilities 
Productivity: 

Optimizing Sales Processes: Streamline sales processes to enhance efficiency and reduce turnaround time for wealth management related activities. 
Performance Monitoring: Regularly monitor and analyze key performance indicators (KPIs) to identify areas for improvement and ensure sales teams are meeting targets in wealth management. 
Sales Strategy Development: Collaborate with stakeholders to develop and implement sales strategies aimed at increasing productivity and maximizing sales opportunities in wealth management. 
Lead Management: Manage the Lead Management System (LMS) and implement optimal conversion strategies to enhance lead generation and conversion rates for wealth management. 
Process Improvement: Identify, develop, and implement process changes aimed at improving customer satisfaction and sales efficiency in wealth management.  
Sales Incentive Programs: Develop and implement monthly sales incentive programs to motivate sales teams and drive results in wealth management. 
Competitor Analysis: Conduct competitors’ analysis to identify market trends and recommend strategies for driving sales in wealth management across all regions. 

Leadership: 

Team Motivation: Motivate and inspire wealth management teams to achieve their goals and objectives, fostering a culture of high performance and continuous improvement. 
Training and Development: Provide ongoing training and development opportunities to equip wealth management teams with the necessary skills and knowledge to succeed. 
Performance Management: Manage and evaluate the performance of wealth management teams, providing feedback and coaching to support their growth and development. 
Policy Advocacy: Intervene in policy modifications and amendments deliberation with stakeholders to advocate for policies that support sales performance in wealth management. 
Client Experience Management: Escalate negative client experience issues that affect the brand position, ensuring high standards of service delivery are maintained in wealth management. 
Interdepartmental Collaboration: Collaborate with other departments to ensure effective team flow and alignment of objectives, fostering a cohesive and supportive work environment specific to wealth management. 

Manpower Planning: 

Workforce Planning: Forecast, plan, and maintain manpower for wealth management teams across all regions, ensuring adequate staffing levels to meet business demands. 
Recruitment: Lead recruitment efforts with Talent Acquisition team to attract top talent, utilizing effective hiring strategies to build high-performing sales teams in wealth management. 
Performance Tracking: Monitor the activities of wealth management teams and track performance against targets, implementing corrective actions as necessary to ensure high delivery standards. 
Appraisals and Mentoring: Conduct appraisals and team mentoring sessions to support the professional development and growth of wealth management team members.  
Regional Performance Visits: Conduct regional performance visits to assess performance, provide support, and drive performance improvement initiatives specific to wealth management. 
Salary Workouts: Work with the Human Resource department to prepare and compute monthly salary workouts for wealth management teams, ensuring accuracy and adherence to company policies and procedures. 

Key Performance Indicators 

Sales volume growth and revenue generation 
Efficiency improvements in sales processes 
Rate of successful recruitment and retention of sales talent 
Customer satisfaction and retention rates 

Qualifications 

Candidates should possess an HND / B.Sc / MSC in a related field 
7 years+ of progressive experience in sales and marketing domain, preferably in the financial sector 
Professional training/certification/membership will be an added advantage 
Proven experience in driving process improvements and optimizing team performance  
Demonstrated ability to recruit and build high-performing sales teams 
Strong analytical skills and a results-oriented mindset 
Experience in sales management, preferably with a track record of meeting or exceeding targets.

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Interested and qualified candidates should forward their CV to: poweredupconsulting33@gmail.com using the position as subject of email.

Apply via :

poweredupconsulting33@gmail.com