Responsibilities
Manage incoming calls.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Online customer management and ability to resolve issues.
Basic Requirements
BSc/HND/ND.
1 – 2 years work experience.
Gender: Female.
Age: 20-27 Years.
Salary
N100,000 monthly.
Note
Residence within Ikeja or places closer to Ikeja is a criteria.
Only short-listed candidates will be contacted for the interview
This job has expired or closed. Application is no longer allowed
Apply via :
