We are looking for a Telesales Manager to join our Strategy and Operations team as we scale up and drive digital and financial inclusion across our markets.
As the Telesales Manager, you will oversee and drive the daily operations of our retention team.
This includes hiring and developing retention representatives and team leads, designing sales campaigns, and implementing strategies to maximize conversion rates and revenue.
You will act as a servant leader, coach, and contributor, ensuring that the team achieves high-quality output and consistently exceeds targets, all while fostering a customer-centric culture.
Expertise
We are looking for a seasoned leader with a proven track record in telesales, campaign management, and team coaching. To excel in this role, you should have strong skills in strategy development, data analysis, and performance optimization, along with the ability to inspire and lead a high-performing team.
Key Qualifications
You must hold a bachelor’s degree in Business Management or a related field and have at least 5 years of experience in a corporate environment, preferably within the BPO or call center industries.
Proficiency in MS Excel, combined with exceptional presentation, communication, and interpersonal skills, is essential. A results-driven mindset, along with experience in CRM systems, is critical to succeeding in this role.
Apply via :
jobs.ashbyhq.com