Not specified
Location: Opebi, Lagos Reports to: Senior Manager, Retail Sales Direct reports: N/A Job Purpose
The Channel Partner Executive is responsible for identifying and recruiting new channel partners, supervising sales activities of partners, being up-to-date with market trends, informing partners about portfolio changes, and improving partner management activities.
Duties and responsibilities Strategic Insight and Integration:
Increasing market penetration/share through the development of trade partners.
Responsible for implementing the road map on how to drive sales and revenue for the retail business through the channel vertical
Creating market awareness by branding dealers/resellers shop.
Technical / Analysis and Problem Solving:
Keeping up data with Products and Competitors.
Mapping of channel partners to different coverage area
Ensure that partners comply to all regulatory requirement in respect to KYC
Leadership:
Responsible for the overall performance of the Channel Partner vertical.
Training and development of channel partners
Interpersonal, Relationship Management & Collaboration:
Tracking and monitoring channel partners inventory.
Keeping trade partners abreast of organizational development.
Escalate Partner/customer impacting issues not within control to technical unit.
Customer Focus:
Provide and get feedback from Partners
Ensure customer satisfaction and manage Service Level Agreements with third party vendor
Requirements Education & Work Experience:
Graduate with B.Sc. or HND in ICT, Social Science, Art, Engineering or Relevant discipline (Minimum of Second Class or equivalent)
Minimum of 2- 3years experience in sales & Marketing and sales
Experience in telecommunication
Membership of a relevant professional body is an added advantage.
Competency, Skills & Certifications:
Global or Local Certification Marketing (NIMN)
Market Intelligence
Advance Negotiation Skills.
Good interpersonal Skills
Proficiency in Microsoft Suite
Relationship Management
Business Communication
Presentation Skill
Territory Management
Relationship & People Management
KPIs:
Growth in subscriber’s base through Channel Partners
Growth in revenue generation through Channel Partners
Create high level customer experience/customer satisfaction
Collecting dealers/resellers feedback and market research.
Meeting the target for the assigned channel partners.
Revenue achievement.
Strict compliance to eStream administrative policy.
Strict compliance to eStream ISO 9001:2015 Procedures.
Working conditions
The incumbent may be required to travel out of station often.
Physical requirements:
This position does not require any physically demanding task. However, the incumbent should be physically fit to withstand the physical and mental demands.
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