Dec 15, 2018
Job Description
The Store manager will be responsible for managing the daily operations of a jewelry store. She should be a passionate and self-driven individual, who can generate/increase sales by engaging with customers to receive inquiries, obtain feedback as well as resolve complaints.
Key Objectives
Maintain and supervise the store operations, ambience and brand experience such as to attract and retain customers as well as generate daily sales. Continuously obtain feedback from customers, record and forward to management. Lead the sales planning and promotions for the store.
Role and Responsibilities
Coordinate the daily activities and operations of the store
Ensure that every customer enjoys a positive brand experience
Promote services and products offered by the company.
Maintain store outlook, cleanliness, and ambience
Respond to inquiries or forwarding them to the appropriate management personnel
Promote and advertise the store and brand
Oversee the store inventory, payments & other financial records
Ensure that source documents are filed and maintained appropriately
Supervise sales and other store personnel and ensure that they comply with company policies, procedures and security checks
Educate customers about warranties and guarantees of sold pieces and ensure that all documentation is included with the bagged product
Ensure that all displays are properly locked and secured
Ascertain that all pieces of jewelry are locked up in assigned storage places at the end of the day
Organize customer satisfaction and retention campaigns, such as sending out thank you notes to customers and keeping them in the loop regarding new arrivals, maintaining proper customer database and feedback records.
Qualifications and Preferred Skills
Minimum of HND, B.Sc or equivalent degree
4 years work experience as a sales/ store assistant, customer service or sales representative
Must possess basic accounting/ book keeping knowledge
Must possess basic IT/ Computer skills
Exceptional listening and communication skills
Ability to handle customers pressure e.g. two or more customers at a time
Must be friendly, warm and charismatic
Be detailed and security conscious
Must be honest and trustworthy
Fluency in written and spoken English
Must be stylish and fashionable
Preference:
Females are encouraged to apply
Between 27- 35years of age
Preferably- candidate should reside on the island
Apply via :
Applicants should send their CV to: olamide@deecla.com.ng or info@deecla.com.ng
https://www.myjobmag.com/job/111741/store-manager-deecla-services-limited-dsl