Team Lead, Reconciliation and Settlement Team Lead, Dispute Resolution

Dec 31, 2018

Job Description

The Team Lead, Reconciliation and Settlement will be responsible for the reconciliation and settlement activities within the organization;
Facilitate complete and accurate processing of settlement figures for all transactions/products by ensuring that required due diligence is performed
Responds to disputes and ensure that all assigned reports are accurately and timely reconciled to show a true and fair view of processed transaction with partner organizations including banks, payment processing networks, and service providers.

The position will be charged but not limited with the following responsibilities:

Perform reconciliation for banks and provide report to Head, reconciliation and settlement
Support each bank E-business team in resolving settlement and reconciliation issues
Attend to all queries from clients on payments and ensure they are resolved promptly
Liaise with Bank Settlement team to ensure reconciled funds are transferred to ARCA account
Contribute to and maintain system standards within the ARCA payment service
Carry out income/fees reconciliation with Settlement banks, NIBSS and other clients and ensuring value is transferred to ARCA’s account promptl
Perform daily/weekly analysis of bill payment data: Trends, failure rates etc and extract Business Intelligence from payment data
Develop and maintain business relations with NIBBS, value card (visa, MasterCard etc), unified payments, Interswitch and ARCA settlement banks
Ensure daily reconciliation of and correct postings of all cards and other electronic channels transactions
Verify the incoming and outgoing payment reports
Liaise with Bank reconciliation team to ensure reconciled funds are transferred to ARCA account
Provide supervision to the team
Perform any other task as might be assigned by the department.

Requirements

Bachelor’s Degree in or higher preferably in Accounting or other discipline in Social Sciences from a recognized University.
Minimum of 3 years working experience in cards/mobile/payment finance, fully integrated in all aspects of settlement and daily reconciliation process
Detailed understanding of the operational aspects of payment cards, mobile payments and banking industry
Previous experience within a Reconciliation, Settlement or Middle Office environment
Excellent documentation skills and use of collaboration tools.

Compensation

Compensation and benefits are highly attractive and competitive.

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Use the link(s) below to apply on company website.  Note: We make it a point to review all application received and contact those we want to speak to further within 10 calendar days. With that in mind, if we are interested in a further discussion, you will hear from us again within 10 calendar days from the date of your application submission.

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